Demonstrate a high level of customer service at all times.Ensure that GEX Director is kept fully aware of any relevant feedback from guests and, or, other departments.Act in accordance with policies...
Update information promptly according to procedures, ensuring accurate and fast information delivery.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes,...
Đảm bảo khu vực làm việc luôn gọn gàng, sạch sẽ và tuân thủ các quy định an toàn.Ensure work areas are clean, organized and compliant with safety regulations.Phối hợp với Housekeeping, Engineering,...
To review and update guest telephone directories as and when necessaryMaintain regular and effective communication both to the Front Office team and the relevant other department.To ensure that all...
• Abides by principles of guest privacy• Attends to all guest queries and requests promptly• Report on logbook daily• Records all entries on traffic sheets• Process all incoming and outgoing calls...
Make sure that guest phone calls and emails are handled in a prompt and professional manner following “three rings” and 12/24 hours standards respectively.Look for opportunities to positively...
Scope of work:Welcome, seat, and farewell guests; act as the first point of contact and public face.Manage reservations and handle bookings during service.Support the Guest Service team and assist in...
Customer Service During OperationGreet guests, confirm reservation or walk- in status.Seat guests, provide menus, and assist with beverage orders.Check on guests during their visit and ensure they...
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.Be well...
Chúng mình là một boutique hotel và art retreat nhỏ, đang tìm kiếm một bạn yêu thích làm việc với con người, có đam mê với ngành dịch vụ, và thoải mái trong môi trường làm việc năng động, linh...
KEY RESPONSIBILITIES: Assist the Service Centre Supervisor in overseeing and directing all aspects of telecommunications services to achieve the highest guest satisfaction.Job Summary
Carries out any other reasonable duties and responsibilities as assigned.Ensures high standards of personal presentation and grooming.Prepares welcome cards and keys for arrival FIT guests.Reads the...
Summary of Position, Responsibility and AuthorityThe Owner Relations Officer, together with ORM are key points of contact for owners and is expected to build and maintain strong relationships as...
Provide excellent guest service in handling high call volume while being proficient in the computerized system.Handle customer complaints with diplomatic and patient professionalism ensuring their...
Assists guests with international calls and directory queriesAbides by principles of guest privacyAdhere strictly to hotel policies and procedures regarding emergencies such as fire, bomb threats,...
WHAT YOU WILL BE DOING:Main Responsibilities:• Answer Travel Agents&039; queries from the Travel Agent Support Salesforce queue promptly.• Ensure all necessary information is accurately...
About usPrestige Resorts Marketing Co., Ltd. is a professional marketing company and the exclusive marketing representative in Vietnam for one of Asia’s premier vacation ownership programmes. We are...
Customer Service Agent will locate at Nefab Bac Ninh factory and manage all customer communication and process the required documents to be able to manage the shipments, orders, and invoices....
Contributes to the smooth and efficient running of GSC within the Rooms Division.Contributes and maintains businesslike working environment ensuring minimal background noise and conversation which...
Primarily responsible to ensure that front office shifts are run efficiently, providing outstanding guest service via courtesy and problem resolutions. Provide leadership to the front line team by...
Position Summary:The Rewards Club Representative is responsible for delivering exceptional guest service and ensuring a memorable experience for all visitors. The role focuses on greeting guests,...
• Reports directly to the Front Office Manager and have dotted line with the Quality & Attitude manager• Monitor guest service personnel constantly, ensuring that at all times maximum guest...
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department...
SCOPE OF WORKAssistant Manager, Membership & Guest Services will be primarily responsible in making sure of the success and overall direction and management of all activities and to maintain...
