Receptionist

Address customer complaints and escalate to Guest Relations Manager when needed
Provide information about amenities, area and venues and promote services
Record information in the logbook daily
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Ensure compliance with health and quality standards

- Experience in working at a position equivalent to 1 year
- English communication is quite good
- Be careful, hard working
- Withstand the pressure of work
- Good communication and management skills

• Support allowance to move to work in Con Dao
• Stable income
• The company supports accommodation and 3 meals / day
• Vacation leave, working hours and social insurance regimes .... according to the labor laws
• Support home visit allowance

Cập nhật gần nhất lúc: 2024-03-16 22:50:30