Communication skills for all levels of staff/guests.Giao tiếp với nhân viên và khách hàng.Update and manage daily Guest Relation worksheets. Assigned (with DM /FOM) and inspect each room prior to...
• Assist with basic HR or accounting administration (e.g., attendance records, invoices)• Support administrative tasks such as data entry, reports, and correspondence• Coordinate with internal...
RESPONSIBILITIES: Guest ExperienceGuest information and promotion: Provide guests with information about hotel services and amenities, as well as current promotions and events.Check- in and check-...
A 6 month – internship program is designed to your own development needs and career objectives include hands- on practical Guest Services experience as well as opportunities for the Trainee to...
Performing the check- in and check- out procedures.Consulting services for customers.Serving guests during their stay.Completing other tasks as requested by the department head
Chào đón, thực hiện các thủ tục check- in/check- out cho kháchTrả lời điện thoại, email và xử lý các yêu cầu của kháchHỗ trợ các công việc khác của bộ phận theo sự điều phối của giám sátHỗ trợ khách...
Hỗ trợ quản lý ca khi Duty Manager/Front Office Manager vắng mặt.Support shift leadership when the Duty Manager or Front Office Manager is absent.Hỗ trợ điều hành hoạt động hằng ngày của bộ phận Lễ...
Quản lý và điều phối hoạt động của bộ phận lễ tân (check- in, check- out, đặt phòng, chăm sóc khách).Giám sát nhân viên lễ tân, phân ca làm việc, đào tạo và đánh giá hiệu suất.Đảm bảo chất lượng dịch...
• Làm báo cáo số lượng phòng, khách hàng ngày, chỉ ra các vấn đề liên quan đến hoạt động phòng và trình với Trưởng bộ phận.• Hỗ trợ đội ngũ kinh doanh trong việc phát triển kinh doanh và hướng kinh...
Adhere to the highest standards of The Ritz- Carlton service excellence.Comply with quality assurance expectations and standards.Speak with others using clear and professional language, prepare and...
KEY RESPONSIBILITIES AND ACCOUNTABILITIESPerform other duties as assigned by supervisors to support smooth front office operations.Support handling of guest inquiries, requests promptly and...
- Perform other related duties as assigned or directed.- Perform billing and cashiering duties and other related tasks- Assist Finance Executive with providing documented evidence of pursuing...
Assists and follows up guests’ requests and inquiries.Controls and distributes guest room keys.Assists in maximizing room sales and revenue.Assists guests while they are registering.Escorts guests to...
Ensure the insurance for the building at a reasonable cost and followed the law.University, Postgraduate05 years (Building/High- end, apartment management, project management)Assist and coordinate...
The Candidate:You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic teamCheerful disposition,...
Ensures that all guest services, e.g. Concierge, Telephone Operator etc. are efficiently and courteously provide to the hotel guests and co- operates fully with the respective supervisor.Monitors the...
Supervise daily front office operations to ensure smooth and efficient service during each shift.Giám sát hoạt động hàng ngày của bộ phận lễ tân nhằm đảm bảo dịch vụ diễn ra trôi chảy và hiệu quả...
Duties and Professional Responsibilities :• Courteously and accurately answer inquiries from potential guests and accept hotel reservations.• Allocate rooms to expected arrivals after checking...
- Handle & follow up complaints in order to ensure guest satisfaction, but always bear in mind the interest of the hotel- Resolve guest issues, complaints, problems in a quick, efficient manner...
A 6 month – internship program is designed to your own development needs and career objectives include hands- on practical Guest Services experience as well as opportunities for the Trainee to...
- Conducts shift briefings to ensure hotel activities and operational requirements are known- Supervise front office operations during assigned shift:Supervise group bookingsMaintenance of guest...
Guest ExperienceGuest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous manner.Check- in and check- out...
A 6- month internship program is designed to your own development needs and career objectives include hands- on practical Guest Service experience as well as opportunities for the Trainee to develop...
Hỗ trợ các báo cáo vận hành theo yêu cầu của cấp trênGiải quyết các vấn đề, khiếu nại của khách hàng một cách chuyên nghiệpĐảm bảo tuân thủ tiêu chuẩn dịch vụ và quy trình vận hành của khách sạn/công...
