Phối hợp với các team khác để đóng góp vào mục tiêu chung của công ty.Hỗ trợ khách hàng bằng tiếng Anh chủ yếu qua kênh chat.Thu thập, cung cấp thông tin về insight khách hàng để phục vụ quá trình...
KEY RESPONSIBILITIES:- Work with relevant stakeholders such as Bus Companies for fulfillment of tickets booked.- Document all interactions (calls, messages, emails) with customers and other...
Mô tả chung: Vị trí thực tập sinh hỗ trợ các công việc vận hành cơ bản liên quan đến admin, chăm sóc khách hàng online và khảo sát trải nghiệm khách hàng. Phù hợp với các bạn muốn học hỏi về vận...
We are looking for a proactive and dynamic member to join our new business team.Our team is to support the successful recruitment of customers who hire young generation. You will manage customers and...
Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and complaints.Update information promptly according to procedures, ensuring accurate and fast...
Proactively update knowledge, regulations, and procedures related to customer service.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and...
Job Description:Follow standard communication procedures, company policies, and service guidelines.Handle a high volume of incoming calls and text messages from customers.Effectively manage customer...
MÔ TẢ CÔNG VIỆC:SotaTek đang tìm kiếm Nhân viên Chăm sóc Khách hàng phụ trách hỗ trợ khách hàng (các bệnh viện, phòng khám) sử dụng hiệu quả phần mềm PAC (Picture Archiving and Communication System)...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Help customers set up and use BSS Commerce Shopify apps.Handle additional tasks as needed (about 10%...
We are a company based in Japan and Hanoi, with 10 years of experience in the IT start- up industry.Currently, we manage two products.Oreka.vn is our latest venture. Oreka is a marketplace platform...
Tiếp nhận và xử lý yêu cầu hỗ trợ từ khách hàng quốc tế (sử dụng English). Trên các công cụ help desk, email.Làm cầu nối giữa khách hàng và team phát triển: tiếp nhận, phân tích, tái hiện issue/bug,...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
What we expect you to performConsult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.Work with various teamsUpdates to customers on...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Handle additional tasks as needed (about 10% of your workload).Communicate technical issues to the development team and create follow- up tasks.Participate in regular online training sessions.Report...
Job descriptions:Troubleshoot and resolve issues encountered during app usage.Collaborate closely with internal teams to ensure efficient issue resolution.Take on additional assigned tasks (if...
Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.Travel for business as required.Track shipments and proactively address potential...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Chăm sóc khách hàng, hỗ trợ thông tin đơn hàng cho khách qua email và fanpage. (Tiếng Anh- đã có mẫu câu trả lời)Xử lý các vấn đề liên quan đến đơn hàng, tiếp nhận và giải quyết khiếu nại từ khách...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
- Provide timely and professional customer support via live chat and email (inEnglish).- Write, update, and maintain Help Center documentation to ensure content isaccurate, up- to- date, and highly...
GIỚI THIỆU CÔNG TY Địa điểmHồ Chí MinhFE CREDIT có hệ thống mạng lưới rộng khắp cả nước, với hơn 12.000 điểm giới thiệu dịch vụ.FE CREDIT là một công ty tiên phong trong ngành tài chính tiêu dùng, áp...
- Hỗ trợ Ban Giám đốc các hoạt động phát triển khách hàng Trung Quốc- Hỗ trợ team nghiệp vụ làm việc với khách hàng Trung Quốc trong lĩnh vực tư vấn kế toán, thuế, pháp lý- Được đào tạo về kế...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
• Handle inquiries, issues, and complaints with a customer- first mindset• Analyze customer interactions and support data to uncover insights• Assist in monitoring content and ensuring compliance...
