BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Reports to: Senior Coordinator, Student Administration (HN)The Student Administration Support Officer is responsible for utilising systems and processes involved in administering all aspects of...
ResponsibilitiesThe Support Officer is responsible for installing and configuring computer hardware operating systems and applications, talking staff/clients through a series of actions, either face...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Chăm sóc khách hàng, hỗ trợ thông tin đơn hàng cho khách qua email và fanpage. (Tiếng Anh- đã có mẫu câu trả lời)Xử lý các vấn đề liên quan đến đơn hàng, tiếp nhận và giải quyết khiếu nại từ khách...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
Kaioen CompanyWe offer holistic IT solutions, including Managed Field Service, IT Hardware Solutions, Warehouse & Logistic, Project Solutions & Professional ServicesWe specialize in delivering...
Handle additional tasks as needed (about 10% of your workload).Communicate technical issues to the development team and create follow- up tasks.Participate in regular online training sessions.Report...
Job descriptions:Troubleshoot and resolve issues encountered during app usage.Collaborate closely with internal teams to ensure efficient issue resolution.Take on additional assigned tasks (if...
Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.Travel for business as required.Track shipments and proactively address potential...
COMPANY INTRODUCTION Địa điểmHồ Chí MinhFounded in 2008, The One Digi Corporation is a leading company that brings all the travel services online. We first started with the main operation of...
Attend to shoppers’ enquiries;Managed daily, weekly and monthly reports;Coordinated with in- mall tenants promotional events;Assist in advertising & promotions activities such as preparing...
• Track, record, report, and store transactional information and special requests• Provide a high level of customer service, offering answers and assistance with a smile• Identify customer needs,...
- Support the new product development enquiry process, including samples management, managing artwork transition, mock- ups and concepts.- Management of debtors/ account reconciliation.- ...
Support in sending Birthday Cards to valued customers.Control consultation regarding customers’ Q&A on fanpage, youtube.Update new products, promotion, TVC, Clip...on fanpage, youtube,…Key in...
- Efficient & high- quality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.- ReportingAt all times CSOs should know...
Responsibilities and DutiesCustomer relation management•Address inquiries and concerns in a timely and professional manner, ensuring a positive experience•Conduct follow- ups to ensure customer...
• Record customer feedback and report on a daily basis.• Receive and answer the phone (if any) and transfer it to the relevant department.• Welcome guests to the mall and guide them to the necessary...
- Provide timely and professional customer support via live chat and email (inEnglish).- Write, update, and maintain Help Center documentation to ensure content isaccurate, up- to- date, and highly...
We are seeking anIT Support / Desktop Support EngineerThis role is responsible for supporting end users, resolving hardware and software issues, and managing IT assets in a professional enterprise...
Job Summary: Responsible for maintaining the support function to Sales but is not limited to all aspects related to regular orders and administrative works so that Sales have more time for field...
Job Summary: Responsible for providing technical support for customer and sales team in recommending the most suitable and correct usage of company’s products.Duties and ResponsibilitiesTo often...
Position Overview:The ideal candidate possesses a genuine "sense of service," a positive attitude, and a solid foundational knowledge of Windows environments. We value your potential and your desire...
✍️ MÔ TẢ CÔNG VIỆC:Mục tiêu chính: Liên hệ với khách hàng đã nhận hàng để hướng dẫn, theo dõi quá trình sử dụng sản phẩm của khách hàng● Chủ động liên hệ với khách đã nhận hàng, theo dõi hỗ trợ khách...
RESPONSIBILITIES:Order ManagementData entry:· EDI order management. Review of blocked and incomplete orders ensuring that orders are not unduly delayed.· Demonstrate expertise in data entry by...
COMPANY INTRODUCTION Địa điểmHồ Chí MinhDB Schenker has been active in Vietnam for more than 30 years.Over the past few years, we have grown rapidly to become one of the largest logistics providers...
✍️ MÔ TẢ CÔNG VIỆC:Nhắn tin với khách hàng nước ngoài: gửi nội dung hướng dẫn sử dụng, chương trình khuyến mãi, … và phản hồi lại khách theo kịch bản có sẵn.Thời gian làm việc:Làm được 4 buổi...
