Student Administration Support Officer (12 months & Third-Party Contract)

Reports to: Senior Coordinator, Student Administration (HN)
The Student Administration Support Officer is responsible for utilising systems and processes involved in administering all aspects of students’ enrolment from first enrolment to graduation. This includes but is not limited to processing student enrolments and enrolment variations, supporting student examinations, scholarship and graduation events. This position will be responsible for resolving enrolment issues as well as all associated tasks that fall under RMIT Vietnam’s policy and procedural framework.
Key Accountabilities
Your role
- Ensure completeness and accuracy of student documentation, while upholding confidentiality and privacy standards.
- Undertake additional responsibilities as required to support team operations and service delivery.
- Contribute to data collection and analysis efforts aimed at enhancing the quality and efficiency of student administration.
- Support student enrolment processes, including managing enrolment variations and responding to enrolment- related requests throughout the student lifecycle.
- Perform accurate data entry and verification of student information, ensuring precision and attention to detail.
- Maintain regular communication with stakeholders to facilitate timely and error- free processing of student enrolment records.
- Support visa- related activities by updating passport and visa records, preparing documentation for applications, tracking and following up with students on outstanding requirements.
- Assist with student insurance administration by cleansing data, maintaining up- to- date student records, and preparing student lists to ensure accuracy and compliance.
- Assist in planning and coordinating logistics for enrolment, scholarship, and graduation events.

Free use of onsite gym
Library on campus and online- access to RMIT Australia online library
Private Insurance
Annual leave: 1 day per working month

Cập nhật gần nhất lúc: 2025-10-29 19:00:04