Team Management & Technical Operations• Monitor KPIs, analyze performance, and drive continuous improvement initiatives• Define and implement technical support strategies to improve service...
Check and validate membership card information in the system; identify issues related to loyalty points or membership accounts and process point adjustment requests when necessary.Perform other...
KEY RESPONSIBILITIES:- Work with relevant stakeholders such as Bus Companies for fulfillment of tickets booked.- Document all interactions (calls, messages, emails) with customers and other...
Key ResponsibilitiesOTA & Booking Management:Ensure booking information is synchronized accurately between internal systems and OTA platforms.Manage and update room listings on OTA (Online Travel...
Develop and manage a comprehensive guest- welcome schedule, overseeing all aspects of the customer&039;s visitAssist with internal administrative tasks related to overseas branches, fostering...
WORKING TIME:2 days off/ week (weekday)Average working time: 46 hours/weekWork in shiftsWorking schedule according to company arrangementsWHAT YOU WILL DOCoordinate with departments in the company to...
Outsource Solutions là công ty dịch vụ chuyên hỗ trợ khách hàng có mong muốn tìm kiếm đối tác phù hợp để xây dựng, vận hành và quản lý dự án theo yêu cầu với chi phí hợp lý. Chúng tôi cam kết mang...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Mô tả chung: Vị trí thực tập sinh hỗ trợ các công việc vận hành cơ bản liên quan đến admin, chăm sóc khách hàng online và khảo sát trải nghiệm khách hàng. Phù hợp với các bạn muốn học hỏi về vận...
GIỚI THIỆU CÔNG TY Địa điểmHà NộiYBOX được giới thiệu đầu tiên ở Đại học Ngoại thương Hà Nội vào tháng 06/2013, có thể nói rằng: "Đã là sinh viên Ngoại Thương năng động thì đều phải biết đến YBOX"....
Ngân hàng thương mại cổ phần kỹ thương việt nam - techcombank
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Website: https://techcombank.com/Điện thoại: 0903.098.409Địa chỉ: Số 23 Lê Duẩn, Phường Sài Gòn, TPHCMTên đơn vị: Ngân hàng TMCP Kỹ Thương Việt Nam (Techcombank)Mô tả công việc:Xây dựng, chăm sóc và...
Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and complaints.Update information promptly according to procedures, ensuring accurate and fast...
Proactively update knowledge, regulations, and procedures related to customer service.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and...
Job Description:Follow standard communication procedures, company policies, and service guidelines.Handle a high volume of incoming calls and text messages from customers.Effectively manage customer...
MÔ TẢ CÔNG VIỆC:SotaTek đang tìm kiếm Nhân viên Chăm sóc Khách hàng phụ trách hỗ trợ khách hàng (các bệnh viện, phòng khám) sử dụng hiệu quả phần mềm PAC (Picture Archiving and Communication System)...
We are a company based in Japan and Hanoi, with 10 years of experience in the IT start- up industry.Currently, we manage two products.Oreka.vn is our latest venture. Oreka is a marketplace platform...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
Job Description:Participate in regular online training sessions.Help customers set up and use BSS Commerce Shopify apps.Report common issues to the product team to help improve our apps.Keep...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Chăm sóc khách hàng, hỗ trợ thông tin đơn hàng cho khách qua email và fanpage. (Tiếng Anh- đã có mẫu câu trả lời)Xử lý các vấn đề liên quan đến đơn hàng, tiếp nhận và giải quyết khiếu nại từ khách...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
Phát triển và quản lý khách hàng thị trường quốc tếTriển khai hoạt động bán hàng, đạt mục tiêu doanh sốHỗ trợ triển khai và phối hợp thực hiện các dự ánNghiên cứu thị trường, tìm kiếm cơ hội kinh...
Handle additional tasks as needed (about 10% of your workload).Communicate technical issues to the development team and create follow- up tasks.Participate in regular online training sessions.Report...
Job descriptions:Troubleshoot and resolve issues encountered during app usage.Collaborate closely with internal teams to ensure efficient issue resolution.Take on additional assigned tasks (if...
