The Customer Service (CS) Specialist is responsible for enhancing the customer experience through effective management of customer inquiries, complaints, and feedback across all channels, including...
Coordinate with Sales, PD and Production team to supply the best goods and service to customers.Establish good customer service and supplier relationship.Co- ordinate with Shipping team for smooth...
Guest Experience & Operations- Provide personalized assistance and ensure smooth communication for Korean- speaking guests, including translation and cultural interpretation when needed.- ...
• Manage and control costs associated with development projects.• Collaborate with internal departments to ensure customer requests are addressed professionally and in a timely manner.• Manage...
Văn phòng bán vé hãng hàng không singapore tại việt nam
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The Temporary Customer Services Agent (TCSA) is responsible and accountable for the day- to- day punctuality and smooth operations of inbound and outbound flights at Hanoi airport. Key tasks...
- Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.- Phối hợp với các phòng ban xử lý nhanh chóng và hiệu quả các yêu cầu của khách hàng trong việc lấy booking,...
Thông tin chungBộ phận: Vận hành / Customer ServiceĐịa điểm làm việc: Văn phòngThời gian làm việc: Giờ hành chính (có thể linh động theo lô hàng)Mục tiêu công việcĐảm bảo chăm sóc, theo dõi và xử lý...
- Manage customer accounts, oversee the progress and costs of development projects.- Receive inquiries, clarify requirements, and maintain communication with customers throughout project...
Contract:For both new customer & Existing customerEnsure contract renewals are performed in timely fashion – coordinate with Owner Account and Operation manager for support if requiredSupport product...
Công ty tnhh giao nhận vận tải biển và thương mại m&t
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- Liên hệ với khách hàng của công ty nhận booking, thông tin lô hàng, đặt chỗ ( booking space ) các hãng tàu hoặc hãng hàng không cho các lô hàng.- Liên hệ với đại lý nước ngoài, xin báo giá, làm...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Dp systems electronic mechanical technology vietnam co. ltd
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Supporting to customers, aiming to ensure their satisfaction and resolve any issues or concerns. Interacting with customers through various channels.A Customer Service Representative (CSR) manages...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
Quản lý bộ phận Chăm sóc khách hàngQuản lý, đào tạo và sắp xếp lịch làm việc cho đội ngũ Lễ tân/Customer Service.Giám sát chất lượng dịch vụ, đảm bảo hình ảnh chuyên nghiệp tại khu vực sảnh và các...
Prepare reports and maintain service standards.Promote and sell resort services and activities.Handle guest requests and coordinate departments.Welcome guests and provide resort information.Support...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Other duties as requested by team leader/ CS Supervisor.- Input order information into job...
• Complete KPI while adhering to all processes and legal constraints.• Build and maintain customer relationships and improve customer retention through daily communication.• Communicate operational...
- Issue DN/CN to agent and other extra internal docs (included shipment P&L sheet)- Issue HBL, SI for MBL- Pre alert to agent- Receive docs and cargo details from warehouse operation staff and...
I/ Mô tả công việc- Ghi nhận, theo dõi các vấn đề phát sinh trong quá trình giao nhận với đơn vị đối tác (đơn dừng vận chuyển, mất hàng, đơn bị hỏng, mất cắp,...)- Ghi nhận thông tin phản hồi của...
About the CompanyAIRR Labs is a fast- growing E- commerce & Social Commerce enabler in Southeast Asia, helping brands accelerate growth across platforms such as Shopee, Lazada, and TikTok. We...
Support in sending Birthday Cards to valued customers.Manage and update product information into CRM systemSupport in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.Do CS Weekly...
Well cooperate with customs broker/trucking company/warehouseCreated job Number and place booking on time, input GP data at the same time, have observantly sense for space problem, make sure overseas...
WORKING TIME:2 days off/ week (weekday)Average working time: 46 hours/weekWork in shiftsWorking schedule according to company arrangementsWHAT YOU WILL DOCoordinate with departments in the company to...
About the team:The Incident Response Team (IRT) is responsible for ensuring a safe and seamless service experience for platform users and partners. The team handles critical incidents, escalated...
