Ability to read logs, analyze issues, and coordinate problem resolution with relevant teams.
Ability to work under high pressure, monitor systems continuously, and quickly troubleshoot incidents to ensure stability and availability.
Ability to read logs, analyze issues, identify root causes, and propose corrective actions.
AWS certifications (Cloud Practitioner, Solutions Architect – Associate, SysOps Administrator) are a plus but not mandatory.
Have knowledge of Linux/Unix operating systems and shell scripting
Have knowledge of networking fundamentals (TCP/IP, DNS, Load Balancer, Firewall, VPN, Direct Connect).
Ability to write and maintain operational documentation.
Strong knowledge of data management systems, especially MS SQL; ability to perform basic tuning and troubleshoot query- related issues.
Ability to read and understand technical documents in English, including cloud architecture, system specifications, and troubleshooting guides.
Development experience is preferable (basic understanding of the software development lifecycle, API, microservices...).
Understanding of relational databases and SQL (Redshift, PostgreSQL, SQL Server, Oracle...); ability to write queries for troubleshooting
College or University graduate, majoring in Information Technology, Computer Science, Information Systems, Software Engineering, Telecommunications, or related fields.
Have knowledge of IT systems in the fields of Finance–Banking (core banking, payment, lending, card systems, data warehouse...).
Knowledge of high availability (HA), disaster recovery (DR), and backup/restore procedures.
Solid understanding of cloud computing concepts; especially AWS services (EC2, S3, RDS, Lamda, VPC, CloudWatch, IAM).
At least 5 years of experience in the development, operation, and management of systems in the finance and banking sector.
Knowledge of DevOps concepts: CI/CD pipelines, version control (Git), automation .
Proficient in Python scripting and basic knowledge of Shell
Experience working with ITSM systems (Jira/ServiceNow/Remedy) for incident, problem, and change management.
Ability to operate and manage multiple systems simultaneously in a fast- paced banking environment.
Experience with monitoring and operational tools. For example: CloudWatch, Grafana, Prometheus, Kibana, ELK, Zabbix.
Good communication skills to work effectively with development, infrastructure, security, and business teams.
Good problem- solving skills.
