Logistics Operations Management- Oversee logistics daily operations across all regions: Central, Southeast, HCMC, Mekong, and Hanoi.- Manage multiple warehouses: Da Nang, Binh Duong (Newland, Vietnam Japan, Cuu Long), HCMC (District 7, District 9, Binh Tan, Hoc Mon), Can Tho, Hai Phong, Ha Noi and any new facilities.- Coordinate transportation and delivery via company fleet and third- party logistics, including inter- branch movement (South to Hanoi/Hai Phong).- Maintain strong communication with Depo managers and staff to resolve issues and improve performance.2. Capacity Planning & KPI Execution- Ensure sufficient storage and delivery capacity for current and new SKUs/brands.- Align logistics operations with the company’s annual plan and departmental KPIs.- Collaborate with Sales, Business Development to manage internal stock transfer to ensure meeting expected CSL3. Inventory Control- Conduct daily, quarterly, and annual inventory audits per SOP.- Minimize discrepancies between system data and actual stock- Train warehouse staff in inventory procedures and maintain training records.4. Hygiene & Temperature Compliance- Implement hygiene and temperature controls as per SOP and regulations.- Train warehouse teams and document compliance activities.5. Safety Management- Enforce safety protocols across all logistics operations.- Provide safety training and maintain records.6. Customer Services- Deliver responsive services to internal departments, suppliers, and customers.- Promote a customer- centric mindset across logistics teams.- Conduct service training and track performance.7. People Development & Coaching- Foster a culture of continuous learning and improvement within the logistics team.- Identify skill gaps and provide coaching, mentoring, and development plans for staff at all levels.- Support career growth and succession planning through structured feedback and performance discussions.- Align team capabilities with evolving business needs and operational goals.8. Performance Monitoring & Reporting- Monitor logistics performance, capacity utilization, and delivery metrics.- Conduct regular team weekly and monthly meetings to review gaps and opportunities for improvement.- Present findings and recommendations to HOD & BOM.9. Compliance & Other Duties- Ensure strict adherence to company policies, supplier regulations, and Vietnamese law.- Execute additional tasks assigned by BOD, suppliers, or customers.
