Learning and Development Manager

RESPONSIBILITIES AND MEANS:

Review training policies, procedures and practices and recommends improvement to management.
Assists department heads in the selection and training of department trainers.
Analyzes training needs in the hotel and prioritizes such needs for Executive Committee review.

ADMINISTRATIVE RESPONSIBILITIES:

Maintains employee, supervisory and management record of training.
Develops hotel training budget.
Develops training manuals and courses.
Develops and maintains hotel’s training library.
Develops annual hotel training plans and prepares quarterly reports to management

GENERAL RESPONSIBILITIES:

Other assignments by prior Managers.
Interacts with individuals outside the hotel including, but not limited to training association members, training, and personnel staff from competitor hotels and other members of the local community.
Conducts an orientation to new employees
Oversees on the job training of new employees.
Conducts first- line supervisory training in basic management skills.
Supervises the performance of secretary of Personnel and Training Department.
Conducts guest courtesy training.
Oversees retraining of employees.
Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
Report to Director of Talent and Culture.
Coordinates functions and activities with other department heads and department trainers.

To be discussed in the interview

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
Opportunity to grow within your property and across the world
Develop your talent through learning programs by Academy Accor.

Cập nhật gần nhất lúc: 2026-03-04 21:00:04