Junior Customer Success Specialist - Công Ty TNHH Alphasphere

Tên đơn vị: Công Ty TNHH Alphasphere
Địa chỉ: Tầng 1 & 2, Tòa Nhà D.C, Số 111D Lý Chính Thắng, Phường Xuân Hòa, TP. Hồ Chí Minh
Website: https://alphasphere.io
Mô tả công việc:
Be the voice & problem- solver for the customers. Help them succeed by tackling tech issues, supporting billing needs, and ensuring every interaction is smooth, helpful, and unforgettable. Your responsibilities will include, but are not limited to:

Solve technical challenges & guide customers.
Support billing (payments, invoices, refunds).
Improve support guides & resources.
Follow up with customers & collect insights.
Collaborate with engineering teams to resolve tough cases.

Thu nhập: Thỏa thuận
Địa điểm làm việc: Floor 1 and Floor 2, Room P201, D.C Tower, 111D Ly Chinh Thang Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam.
Điều kiện làm việc:

Detailed induction, training and on- going career development.
Opportunity for overseas training and travel.
Working time: Monday to Friday.
13th month & productivity bonus.
Shift Allowance.
Healthcare insurance package and 24/24 Personal accident insurance.
Free drinks and snacks. Free parking. Free sport clubs.
English training programs.
State- of- the- art office environment.
Yearly outing.
Salary review every 6 months.

Yêu cầu ứng viên:

Ready to get hands- on and make things happen.
A problem- solver who loves puzzles.
Tech- curious, eager to learn & try new things.
Adaptable & open- minded.
Fresh graduate or up to 2 years experience in customer service/support.
English skills: TOEIC 750+ or IELTS equivalent.

Hồ sơ gồm:

Only CVs in English

Nộp hồ sơ:

Hạn chót nhận hồ sơ: 31/01/2026
Phương thức nộp: Nộp CV trực tuyến qua Cổng thông tin Việc làm Trường Đại học Mở TP.HCM.

Thông tin liên hệ:

Họ tên: Ms.Trang (Hazel)
Email: hazel.nguyen@alphasphere.io

Phụ cấp,
Thưởng,
Đào tạo

Cập nhật gần nhất lúc: 2026-01-21 01:50:03