The Business Development Manager is responsible for driving IELTS volume growth in the Sourthern/Northern region, strengthening strategic partnerships, expanding market presence, and leading a high- performing business development team. The role works closely with partners, education authorities, and internal stakeholders to deliver sustainable growth while ensuring quality, compliance, and outstanding customer experience aligned with global IELTS and IDP standards.
Key Responsibilities:
Business Growth & Planning
• Monitor partner performance, market trends, competitor activity, and regulatory developments.
• Identify new institutional opportunities, partnership models, and collaboration initiatives that increase IELTS adoption and test volume across education and organisational channels.
• Develop and execute B2B business development strategies to drive IELTS volume growth in the Southern/Northern region, with a strong focus on schools, universities, English centres, corporate and institutional partners.
Partner & Stakeholder Management
• Build and manage strong relationships with universities, schools, English centers, and other education partners.
• Develop engagement plans and joint initiatives to increase the value of existing partners and attract new partners.
• Build relationships and plan key collaborative activities with Departments of Education and Training (DOETs) in the Southern/ Northern region.
Events & Market Activation
• Plan and execute events, workshops, and promotional activities to support partners, teachers, and students.
• Represent IELTS IDP at education events, partner meetings, and industry forums.
Team Leadership & Capability Development
• Lead, coach, and train team members to strengthen sales capability, partner management, and market execution.
• Foster a collaborative, high- performance culture focused on growth, accountability, and continuous improvement.
• Set clear goals, KPIs, and development plans for the business development team.
Quality, Compliance & Customer Experience
• Deliver a 5- star customer experience to partners
• Champion quality assurance and risk management across partners activities.
• Ensure all business development activities comply with IELTS and IDP global standards, policies, and regulations.
Cross- functional Collaboration
• Contribute to broader business initiatives and strategic projects as required.
• Work closely with Marketing, Finance, People Experience, Operations, and other internal teams to deliver integrated, high- impact outcomes.
