Administration tasks:
Support for onsite benefit activities: Mid Autum, Health Checkup
Issue drug representative cards, collect and revoke the DI card when employees terminate.
Document Collection & Digital Storage
Coordinate with vendor for: Work Permit, Temporary Residence Card, Visa
Employee Life Cycle:
Manage Entry, contract event, Leave of Absence, leave encashment, carry forward leave, career moves, Exit, International hiring and moves, reporting
Liaise with HR, Managers, Digital, Facilities, Security whenever needed
Support in submission of regular statistical reports on HR information by collecting, analyzing, and summarizing data
Support where required on submission of employee data
Conduct Workday training sessions for employees and people manager
Work with external vendors on Workday leave & CRM leave validations
Support monthly reconciliation between Payroll and Workday systems to ensure Workday data is correct
Employee Queries:
Ensure that all tickets for the team are being closed as per the SLA’s defined
Apply the Service Level Agreement and monitor KPIs
Ensure a customer experience when responding to employee queries
Manage and promote articles available as Self Service – Level 0
External Workforce (EWF):
Liaise with HR and Procurement whenever needed
After recruitment is finalized, update the system with EWF data
Manage queries related to External Workforce
Manage EWF reporting
Manage on and offboarding
Contract Management:
Coordinate with HR and Rewards team to customize offer letters when required
Draft, prepare, and issue employment contracts to selected candidates based on approved templates and job offers
Ensure accuracy of compensation, benefits, and employment terms in each contract
Pre- Onboarding Preparation and Checks:
New joiner document collection
Store/ save necessary documentation online and file physical employee files
Communicate with new hires to collect all necessary documentation (e.g., identification card, academic certificates, bank account, etc.).
Background checks
Initiate and manage background checks for all new employees in accordance with company procedures and policies
Support to perform other relevant pre- onboarding checks and activities where required, e.g. pre- employment medical check, visa check, raising PO and manage background check service invoices
Review background check reports and flag any discrepancies or concerns to P&C for further investigation
Liaise with third- party background check service providers to ensure timely and accurate reporting
Transversal:
Actively contributes to a great Employee Experience: assist candidates and employees with all the available self- services, assist managers and HR partners in their day- to- day administrative tasks
Contribute and drive Continuous Improvement process by providing feedback on known issues, propose ideas, take initiatives, share best practices
You will closely work with PPLS Payroll Specialists applying our global Core Model
