This role requires a balance of strategic HR thinking, emotional intelligence, people intuition, and strong execution.
You will shape how people feel, grow, collaborate, and show up at work every day. From recruitment to culture- building to leadership support, you’ll ensure MKC remains an environment where talented people thrive, feel valued, and stay inspired.
At MKC, the HR Manager is not just an HR operator, this role is the culture driver, team connector and a person of People & Culture for Creative & IMC Agency Environment.
Duties and Responsibilities:
Talent Acquisition & Workforce Planning
- Support long- term workforce structure, succession planning, and retention.
- Maintain a strong talent pipeline and enhance candidate experience.
- Build and execute hiring strategies for agency roles (Creative, Account, Media, Social, Strategic Planning, etc.).
- Partner with HODs to define workforce needs and hiring priorities.
People Operations & HR Strategy
- Lead all HR operations: recruitment, payroll, HR admin, compliance, onboarding, L&D, and employee relations.
- Partner closely with BOD to advise on staffing, C&B, performance, labor relations, policy, and people roadmap.
- Track and manage HR budgeting aligned with company performance.
- Ensure HR processes remain simple, transparent, timely, and human- centered.
C&B, Performance & Policy Governance
- Strengthen internal discipline and conflict- handling with a culture- first mindset.
- Oversee contracts, HR documentation, HRIS records, and compliance.
- Handle sensitive employee matters with fairness, clarity, and professionalism.
- Build and adjust compensation structures, benefits, allowances, and performance frameworks.
L&D & Company Culture
- Develop training programs tailored to agency needs: skills, leadership, cross- functional collaboration.
- Design onboarding experiences that reflect MKC’s values and creative spirit.
- Support leaders with coaching on people management, communication, and feedback.
- Design individualized learning paths that encourage long- term growth.
Culture, Engagement & Employee Experience
- Lead initiatives that strengthen internal communication and team cohesion.
- Build and nurture a culture of collaboration, openness, and shared ownership.
- Design engagement rituals: team catchups, culture days, internal workshops, bonding events.
- Be the go- to person for employee concerns, well- being, environment harmony.
- Promote psychological safety, practice frequent mental health checkin with employee, create a space where people can speak openly and respectfully.
People Insights & HR Analytics
- Track HR data: turnover, engagement, performance trends, hiring efficiency.
- Identify early warning signs of people risks and propose preventive actions.
- Use insights to advise BOD and enhance HR decision- making.
Required Skills/Experiences/Qualifications:
- Strategic yet hands- on, with high adaptability and emotional intelligence.
- Able to balance business needs with people care and culture priorities.
- Strong understanding of Vietnam labor law, HR compliance, and C&B.
- 5+ years of HR management experience, ideally in a creative agency, IMC agency or fast- paced environment.
- Growth mindset, openness, resilience, and high integrity.
- Excellent communication, conflict- handling, and relationship- building skills.
Benefits:
- Benefits per company policy: health insurance, allowances, annual leave, etc.
- Clear opportunities for career advancement in People & Culture.
- Competitive salary package aligned with capability and experience.
- Fast- paced, creative, and collaborative working culture.
- Internal engagement events, team building, annual trip, bonding activities.
- A workplace that values respect, transparency, and personal growth.
** We will contact you within 5- 7 working days if your CV is suitable.
