Director of People & Culture - Giám Đốc Nhân Sự

People
• Provide warm welcome and ensure that new team member orientation / on boarding is done efficiently.
• Ensure that hiring is done on time and on budget as per brand standards and applicable local laws.
• Emphasize employee discipline and address grievances to foster productivity and enhance performance.
• Build great relations with outside contacts.
• Support and administer the team member engagement surveys.
• Oversee maintenance of accurate and up- to- date personnel files and records for all employees.
• Lead learning and development programs, performance management and succession planning.
• Create programs to foster a positive work environment for all employees.
• Ensure Colleagues are compensated, rewarded and / or recognized as per their contract entitlement and total rewards concept.
Financial
• Create HR Budget and deliver results as per required target.
• Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
• Mitigate financial risks associated with employee relations issues.
• Monitor Staffing and Labour Standards to manage costs.
Guest Experience
• Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.
Responsible Business
• Other ad- hoc duties as necessary – unexpected moments when we have to pull together to get a task done.
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through employee relations programmes.
• Manage labour relations in a union environment and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
• Develop awareness and reputation of the hotel and the brand in the local community.
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
• Promote team member involvement in local community.
• Ensure compliance with relevant employment laws and hotel or company policies and procedures.

Professional HR designation preferred
4 years of related experience in HR 
Other languages preferred
Bachelor’s degree / higher education qualification / equivalent  
Ability to maintain confidentiality to the extent possible in all HR related matters 
Ideally speak local language(s)  is preferred
Some supervisory experience also preferred 

Relocation, home leave, repatriation allowance
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
Insurance as labor law
International working environment
Healthcare insurance
At least 20 annual leave, 2 day off per week
Accommodation, uniform, transportation and meals are provided
7 accident insurance
Other benefits

Cập nhật gần nhất lúc: 2026-02-24 02:30:03