Account Management Associate

We are looking for a confident, forward- thinking Account Management Associate who can work well under pressure and who exhibits a spirit of excellence to generate our business.
What you’ll do

Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;
Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;
Collaborating with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality;
Generating weekly, monthly and quarterly performance reports to provide key learnings, feedback (trends, patterns, irregularity), actionable insights and actions are needed to support the growth of your department.

What we seek

Hard & smart working, friendly team player, enthusiastic and adaptable;
Self- motivated, proactive, take ownership and personal responsibility;
Fast learner, Can- do attitude, Straightforward, Simplify;

What you’ll need

Good sense with product flow & merchant solutions; high skill in campaign management;
Proficiency in written Vietnamese & English;
Able to work independently and work under tight deadlines;
Good knowledge of MS Excel, Word and PowerPoint
Bachelor/ College&039;s degree, preferably in marketing or business related subjects;
Min 2 years solid experience in working experience in sales, account management, & customer support;

Laptop, Chế độ bảo hiểm, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-30 12:10:28