MÔ TẢ CÔNG VIỆC:SotaTek đang tìm kiếm Nhân viên Chăm sóc Khách hàng phụ trách hỗ trợ khách hàng (các bệnh viện, phòng khám) sử dụng hiệu quả phần mềm PAC (Picture Archiving and Communication System)...
We are a company based in Japan and Hanoi, with 10 years of experience in the IT start- up industry.Currently, we manage two products.Oreka.vn is our latest venture. Oreka is a marketplace platform...
Tiếp nhận và xử lý yêu cầu hỗ trợ từ khách hàng quốc tế (sử dụng English). Trên các công cụ help desk, email.Làm cầu nối giữa khách hàng và team phát triển: tiếp nhận, phân tích, tái hiện issue/bug,...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
What we expect you to performConsult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.Work with various teamsUpdates to customers on...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Chăm sóc khách hàng, hỗ trợ thông tin đơn hàng cho khách qua email và fanpage. (Tiếng Anh- đã có mẫu câu trả lời)Xử lý các vấn đề liên quan đến đơn hàng, tiếp nhận và giải quyết khiếu nại từ khách...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
Handle additional tasks as needed (about 10% of your workload).Communicate technical issues to the development team and create follow- up tasks.Participate in regular online training sessions.Report...
Job descriptions:Troubleshoot and resolve issues encountered during app usage.Collaborate closely with internal teams to ensure efficient issue resolution.Take on additional assigned tasks (if...
Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.Travel for business as required.Track shipments and proactively address potential...
COMPANY INTRODUCTION Địa điểmHồ Chí MinhFounded in 2008, The One Digi Corporation is a leading company that brings all the travel services online. We first started with the main operation of...
- Provide timely and professional customer support via live chat and email (inEnglish).- Write, update, and maintain Help Center documentation to ensure content isaccurate, up- to- date, and highly...
Tóm tắt công việc/Job Summary:Bạn sẽ là người điều phối dịch vụ cho khách hàng khi sử dụng dịch vụ của công ty. Vai trò của bạn là đảm bảo mọi khách hàng đều cảm thấy được sự tiếp đón, hướng dẫn tận...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
• Handle inquiries, issues, and complaints with a customer- first mindset• Analyze customer interactions and support data to uncover insights• Assist in monitoring content and ensuring compliance...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Work with the product team to provide excellent customer supportReport common issues to the product...
Job Description:Conduct other tasks assignedWork with various teamsTransfer technical problems, request customization for the development team, and ensure the quality of work delivered to...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Số lượng : 01Vị trí : Customer Support (AI Denwa team)Địa điểm làm việc : Cầu Giấy – Hà NộiThời gian làm...
Xử lý các trường hợp khiếu nại (nếu có), đảm bảo khách hàng có trải nghiệm mua sắm tốt nhấtTheo dõi tình trạng đơn hàng để kịp thời xử lý các vấn đề liên quan đến sản phẩm, đơn hàng và thanh toánGiải...
We are looking for a dedicated and detail- oriented individual to join our team as a Remote Customer Support Collaborator. This role is focused on providing exceptional technical assistance to our...
Location: Ho Chi Minh City, VietnamResponsibilitiesPosition: Customer Support (CS) (1)Type: Full- time | Start: ASAP• Assist with CS operation processes• Support issue tracking and basic customer...
The Help Desk in Lab plays a critical role in ensuring positive customer experiences by providing support, handle, and assistance to Customer – Clinic & Hospitals (C&H) for Laboratory...
Tiếp nhận và phản hồi tin nhắn, yêu cầu, khiếu nại từ khách hàng.Ghi nhận và theo dõi các trường hợp phát sinh để hỗ trợ khách hàng kịp thời.Chủ động chăm sóc khách hàng và xác nhận thông tin đơn...
