As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards:Promote Hilton Honours and its associated benefits to guests who are not already...
Perform check- in and check- out for guests in accordance with hotel standards.Seek opportunities to up- sell to achieve individual target and team target.Strictly follow all cash handling and...
PHẠM VI CÔNG VIỆC/SCOPE OF WORKSNHIỆM VỤ VÀ TRÁCH NHIỆM/DUTIES AND RESPONSIBILITIESResponsible for all activities relevant to the Front Desk such as the reception, check in- out, rooming of all...
Handle all duties according to hotel policies, procedures, internal rules, and standards.Perform guest registration and room assignment and accommodate special requests of all guests.Handle mail and...
Responsible for all activities relevant to guest service, such as check- in and check- out, rooming of all hotel guests, foreign exchange, and assisting them with inquiries.• Attends to guest...
Duties and Responsibilities:Carry out requests as directed by hotel management.Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.Handle...
As a Guest Service Agent- Magic, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the...
The amayen - handwritten collection & ibis phu yen tuy hoa beach resort
Xem nhanh
- Provide friendly smooth courteous service to guests and respond promptly to all requests and inquiries at all times.- Register and process check in for all arrivals.- Prepare for daily arrivals...
The RoleHe/She acts as the primary contact for Korean guests, assisting them with check- in/out, information sharing, complaint handling, and cultural communication.Under the guidance of the...
Performs the audit balances and prepares all works for audit in an orderly fashion.Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read...
Mô tả công việc Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another...
- Chi tiết công việc trao đổi trong quá trình phỏng vấn- Giải đáp & Tiếp nhận mọi thắc mắc của khách trong quá trình lưu trú của khách- Thực hiện các thủ tục check in, check out cho khách- ...
• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e- mail, messages, and how to interpret availability sources within the...
- Chào đón khách đến khách sạn với thái độ chuyên nghiệp, thân thiện.Welcome guests to the hotel in a professional and friendly manner.- Thực hiện thủ tục check- in, check- out cho khách lưu...
Guest Services & Front Desk Operations• Provide accurate information about hotel services, facilities, and local attractions.• Handle guest inquiries, requests, and complaints professionally and...
Cashes hotel guest’s personal and travelers checks and assists with currency exchange.Maintains cashier float and ensures accurate daily report of all money received.Keep abreast of all modifications...
Cashes hotel guest’s personal and travelers checks and assists with currency exchangeMaintains cashier float and ensures accurate daily report of all money receivedAttends to guest’s complaints,...
Maintains intimate knowledge of departmental standards and procedures.Attends to guests’ complaints, inquiries, and requests, and refers problems to the supervisor/Assistant Manager if he/she is...
• Kiểm tra và làm chìa khóa cho khách và lập các báo cáo liên quan đến tình hình khách, an ninh trật tự.• Trả lời tất cả các cuộc điện thoại và cung cấp thông tin về khách sạn (theo đúng quy trình và...
• Coordinate with bellmen for the delivery and collection of guests’ luggage on their arrival and departure.• Upsell Hotel product with a view to maximizing revenue and average rate• Perform daily...
Nhận và chuyển cuộc gọi, tin nhắn từ khách hàng và đối tácCung cấp thông tin về dịch vụ khách sạn, điểm du lịch, phương tiện di chuyển,…Cập nhật thông tin khách hàng trên hệ thống quản lý khách sạnXử...
• Guest Services Agent ensures that guests are provided with the immediate and professional service• To ensure that the section is perfectly tidy at any time, the accessories & stationary used...
Đảm bảo vệ sinh khu vực quầy sạch sẽ, gọn gàng.Cung cấp cho khách các thông tin cần thiết, các chương trình ưu đãi của khách sạn cũng như các thông tin du lịch hữu ích của khu vực lân cậnHướng dẫn...
- Ensure that the reception area is clean and tidy at all times.- Helping customers with luggage, vehicle parking, directions and in and out of taxis.- Carry out guest check- in and check- out.- ...
- Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations.- Reports any hazard to health or safety...
Greeting and thanking guests in a sincere, friendly manner.Performing duties on a daily checklist.Operating switchboard and assisting with inquiries.Anticipating and addressing guests&039; needs, and...
