KEY RESPONSABILITIES• To fine tune services of the Front Office operations, and have a good eye for details.• Responsible for the overall supervision, operation and ensure the coordination among all...
A 6- month internship program is designed to your own development needs and career objectives include hands- on practical Guest Service experience as well as opportunities for the Trainee to develop...
Handle phone calls, emails, and guest communications effectivelyWelcome guests with a warm, professional demeanor and ensure a smooth check in and check out experienceHandle reservations, room...
A 6 month – internship program is designed to your own development needs and career objectives include hands- on practical Guest Services experience as well as opportunities for the Trainee to...
Process messages from patients to doctor’s assistant to doctors;Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management’s...
Mô tả công việcVận hành và Giám sát Dịch vụ Tiền sảnh:Hỗ trợ Trưởng Bộ phận Lễ tân trong việc lập kế hoạch, điều hành và giám sát mọi hoạt động hàng ngày của quầy Lễ tân, đảm bảo cung cấp dịch vụ...
Ensure the delivery of professional, consistent, and exceptional guest service throughout the guest journey, from arrival and stay to departure./ Đảm bảo cung cấp dịch vụ chuyên nghiệp, nhất quán và...
• Kiểm Soát, Kiểm Toán Hoạt Động Kinh Doanh Doanh Theo Đúng Chủ Trương, Kế Hoạch Ngân• Đại diện Chủ đầu tư làm việc với Giám đốc khách sạn trong công tác quản lý vận hành khách sạn; với các cơ quan...
Represent the Investor in participating in BOCsImplement the development of operation management plans and management fee unit prices for new projectsCoordinate with the Finance Team to review...
Kiểm tra và giám sát quy trình nhận phòng, trả phòng, thanh toán và các dịch vụ dành cho khách.Phối hợp với các bộ phận liên quan nhằm đảm bảo hoạt động phục vụ khách diễn ra hiệu quả và thông...
Mô tả công việc- Báo cáo và theo dõi việc khắc phục sự cố- Gửi thư từ, bưu phẩm.- Quản lý lịch đặt phòng họp.- Chào đón khách theo quy trình chuẩn.- Hướng dẫn chi tiết về các gói thuê, tiện ích...
RESPONSIBILITIES:Assist with Designing and Implementing Training ProgramsEvaluate and continuously improve training programsDevelop and implement effective training programsCreate professional and...
Luôn trau dồi kiến thức xử lý các tình huống khẩn cấp trong tòa nhà theo quy trình,Chịu trách nhiệm quản lý các công việc tiền sảnh như: trả lời điện thoại, chuyển cuộc gọi, nhận tin nhắn, Chuyển thư...
Conduct daily or immediate briefings as necessary.Review the day&039;s arrivals and departures; ensure GEMs are well- informed about their guests. Coordinate villa inspections with the Direct...
Performing the check- in and check- out procedures.Serving guests during their stay.Consulting services for customers.Completing other tasks as requested by the department head
- Perform other related duties as assigned or directed.- Perform billing and cashiering duties and other related tasks- Assist Finance Executive with providing documented evidence of pursuing...
What’s the Job?You’ll also act as a key contact for guest experience enhancement, ensuring that service standards and emotional engagement align with the Vignette Collection promise and IHG’s True...
The amayen - handwritten collection & ibis phu yen tuy hoa beach resort
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- Ensure all non- guaranteed reservations are released at the appointed time.- To ensure a consistently high standard of grooming is followed and by self and team- Ensure guests are communicated...
Ensure the insurance for the building at a reasonable cost and followed the law.University, Postgraduate05 years (Building/High- end, apartment management, project management)Assist and coordinate...
- Ensure all Front Office team member are fully aware of most current benefits of the hotel programs and offers, in order to promote to the guests.- Maintain excellent communication within the...
Check employees&039; appearance, service attitude, and communication standards during the shift; remind and correct when necessary.Perform check- in/check- out procedures for customers (members,...
Receives payment for items either in cash of credit card or, if approved, direct guest&039;s charge. Anticipates the needs of guests and offering appropriate merchandise solutions. Becoming fully...
Adhere to the highest standards of The Ritz- Carlton service excellence.Comply with quality assurance expectations and standards.Speak with others using clear and professional language, prepare and...
KEY RESPONSIBILITIES AND ACCOUNTABILITIESPerform other duties as assigned by supervisors to support smooth front office operations.Support handling of guest inquiries, requests promptly and...
