POSITION SUMMARY:Oversee the workflow of large scale banking data processing BPO teams in Hochiminh and CanTho. Ensure smooth operations, strong customer satisfaction, and timely delivery of banking...
Main DutiesMarketing:Conduct market research to identify industry trends, target customers, and competitors.Collaborate with other departments to ensure seamless communication and alignment of...
🔧 Responsibilities:Continuously improve existing processes and propose actionable improvement plans.Collaborate with internal teams (Planning, Warehouse, Project) to resolve issues and report updates...
Technical Support & Consultation:Provide expert technical guidance to design, sales, and other relevant departments, covering areas such as airflow analysis, heat load calculations, sound level...
What You’ll Own & Drive• Present proposals that highlight business value and technical feasibility.• Meet with clients to understand business needs, pain points, and objectives.• Gather...
Make sure that guest phone calls and emails are handled in a prompt and professional manner following “three rings” and 12/24 hours standards respectively.Look for opportunities to positively...
Chăm sóc khách hàng lưu trú tại khách sạnXin reviews của khách hàng, xử lý vấn đề reviews của khách hàngGiải quyết phàn nàn của khách lưu trú tại khách sạnĐưa ra Quy trình chăm sóc khách hàng theo...
MỤC ĐÍCH CÔNG VIỆCChịu trách nhiệm lãnh đạo và quản lý đội ngũ chăm sóc khách hàng nhằm đảm bảo sự hài lòng cao từ khách hàng và quá trình xử lý đơn hàng trơn tru. Vai trò này yêu cầu làm việc chặt...
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired...
Key Responsibilities:Track guest feedback (via platforms like internal surveys, online reviews, and guest comments) and lead initiatives to improve guest satisfaction scores.Operational...
Customer Service During OperationGreet guests, confirm reservation or walk- in status.Seat guests, provide menus, and assist with beverage orders.Check on guests during their visit and ensure they...
Job Purpose- Ensure to follow the development strategy of the online life insurance product business and the orientation of Techcom Life.- Control and develop VIP/Special Customer care activities...
Mô tả công việc:Position Summary- The Food & Beverage Service Manager is responsible for driving exceptional service standards and delivering outstanding guest experiences across all F&B outlets.- ...
Job Summary:Gardenline has a successful 30 years operating history, commencing in 1992 as a modest import and distribution operation to become one of the leading exporters of outdoor furniture. We...
• Reports directly to the Front Office Manager and have dotted line with the Quality & Attitude manager• Monitor guest service personnel constantly, ensuring that at all times maximum guest...
Responsibilities and Duties:As the Customer Services Manager, your responsibilities will include:Enhance customer service to drive engagement and organic growth;Manage daily customer interactions,...
Service Operations ManagementOversee efficient use of tools, equipment, and supplies.Maintain punctuality, quality, hygiene, and safety compliance across all teams.Resolve operational issues promptly...
Role:A critical role within the organization, reporting directly to the Head of CRM and working closely with Marketing, Commercial Excellence, IT, Procurement and external vendors to deliver campaign...
Service Operations ManagementManage daily operations for all home service categories (cleaning, maintenance/repair, beauty services, furniture services, etc.).Ensure smooth end- to- end service flow...
- Work Location: Binh Tan District, HCMC- Monthly Salary: 20,000,000～30,000,000VNDDelivery Operations Management• Supervise delivery operations:- Assign and monitor the tasks of delivery staff.- ...
Đảm nhận vai trò lãnh đạo, vận hành và tối ưu hóa hiệu suất của đội ngũ CSKH đa kênh (Meta, TikTok, Zalo, Hotline) với quy mô lớn (40+ nhân sự), đảm bảo cung cấp trải nghiệm khách hàng xuất sắc, đồng...
Position Summary:The Service Desk Manager is responsible for overseeing and managing the daily operations of service desk team. This role ensures the seamless operation of the smooth operation of IT...
We’re Looking For: The primary responsibility of the Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one- on- ones that focus on...
Service Operations ManagementConduct regular on- site checks with customers, staff, and service providers.Ensure smooth end- to- end service flow from booking to completion.Oversee efficient use of...
MÔ TẢ CÔNG VIỆC- Tiếp nhận, khai thác thông tin, nhu cầu của khách hàng, tư vấn cho thuê hoặc mua bán các sản phẩm Bất Động Sản phong phú có sẵn trong nguồn hàng Công ty- Thực hiện thị sát định kỳ...
Sứ mệnh vị trí: SOC Service Delivery Manager tại VCS đóng vai trò trọng yếu trong việc vận hành dịch vụ an toàn thông tin chuyên nghiệp, chuẩn hóa và liên tục cải tiến. Là người chịu trách nhiệm tổng...
POSITION SUMMARY:Oversee the workflow of large scale banking data processing BPO teams in Hochiminh and CanTho. Ensure smooth operations, strong customer satisfaction, and timely delivery of banking...
