Tour Operator Executive

JOB DESCRIPTION
GENERAL INFORMATION
Job Title: Senior Tour Operator
Reporting Directly to: Operations Manager
Department: Operations

JOB DESCRIPTION
Collaborate closely with the Sales department to implement tours according to customer requirements and commitments.
Directly contact, work with, and negotiate with service providers to ensure quality, price, and schedule.
Communicate directly with customers and foreign partners throughout the tour (100% in English).
Proactively handle any unforeseen situations quickly, flexibly, and effectively.
Settle tour accounts immediately after the tour ends.
Plan, coordinate, and control all services in the tour: hotels, restaurants, transportation, tour guides, entrance tickets, and related services.
Perform other tasks as assigned by the Manager.
Monitor and supervise service quality, promptly handling any issues that arise to ensure maximum customer satisfaction.

Ưu tiên ứng viên am hiểu thị trường khách Ấn, Philippines và Úc.
Kỹ năng giao tiếp và làm việc nhóm tốt.
Tiếng Anh tốt (nghe, nói, đọc) – là bắt buộc.
Có khả năng làm việc độc lập, giải quyết vấn đề linh hoạt.
Có kinh nghiệm từ 1 năm trở lên trong điều hành tour inbound.

Official salary:
Performance- based bonus.
Lunch/transportation allowance: 50,000 VND/working day (24 working days = 1,200,000 VND)
Overtime allowance: 3,000,000 VND/month
Fixed salary: 8,000,000 VND/month
Performance will be reviewed after 3 months to consider a salary increase.
Minimum total fixed income: 12,200,000 VND/month + bonus
Payment Method:
Second payment: 20th of each month (bonus)
Payment by bank transfer or cash
First payment: 5th of each month (fixed salary)
Probation & Insurance:
Training period: 1 month, receiving 90% of fixed salary and overtime allowance
After 2 months of work, you will be eligible for social insurance, holidays and leave according to state regulations.
WORKING HOURS & REST PERIODS
Working 2 Saturdays/month
On duty 2- 3 evenings/week as assigned by the Manager
Office working hours: 8:30 AM – 6:00 PM, Monday to Friday
JOB REQUIREMENTS
High sense of responsibility, proactive, and good coordination with related departments.
Excellent spoken English, confident in working directly with foreign clients and partners.
Experience in operating inbound tours, preferred in the international market.
Skills in handling situations quickly and working under pressure.

Cập nhật gần nhất lúc: 2026-07-06 22:15:03