Tech Services Manager

Sunbytes is looking for a full- time Tech Service Manager to lead client- facing service delivery and act as the bridge between technical execution, operational management, and client partnership. You will manage and develop service offerings, ensure all technical activities align with client and business goals, and translate business needs into actionable technical plans that drive efficiency, innovation, and long- term value.

Serve as the main client contact, translating business needs into actionable technical plans and ensuring cultural and professional alignment
Oversee the delivery of software projects and dedicated teams, including project planning, pre- sales consultations, technical approval, and proactive risk mitigation
Lead and develop cross- functional teams, foster a high- performance and inclusive culture, and provide coaching, feedback, and career development
Continuously improve delivery processes and organisational structures to drive efficiency, innovation, and long- term value
Co- develop and implement departmental strategies and budgets, in collaboration with CTO and Finance, to meet profitability and resource utilisation targets
Perform other duties assigned by the General Director
Build and maintain strong relationships with internal teams, external partners, and third- party providers

Yêu cầu công việc

Technical skills:

Proven experience leading and mentoring engineering teams of 10+ people (preferably up to 40 members across multiple functions)
Hands- on experience in software architecture and modern development practices
Ability to translate business requirements and client needs into actionable technical strategies
Solid experience delivering projects for European and/or US clients
Familiarity with pre- sales or technical solution consulting is a plus

Soft skills:

Strong people leadership capabilities with a focus on coaching, collaboration, and performance development
Strong client- oriented mindset and ability to maintain long- term customer relationships.
Excellent communication and stakeholder management skills
Strategic and proactive, with the ability to drive operational efficiency, innovation, and continuous improvement

16 days of annual leave
4 creative days per year, where you can explore new techniques and possibilities
3 sick days per year
Premium Health Insurance 24/7
A dynamic and international team, providing a great career journey
Cover Social Insurance as local law
A challenging and supportive work environment with opportunities to develop your career

At Sunbytes, you’ll be part of a vibrant team dedicated to innovation and excellence. Your creativity and passion will make a real impact on the future of tech and talent in Vietnam.

Cập nhật gần nhất lúc: 2025-08-23 14:45:02