Service Engineer (Kỹ Sư)

Position Purpose:
- Provide technical services to customers, including installation, troubleshooting, maintenance, and training.
Technical Support:
- Summarize daily activities, report to superiors, and share technical experience with the team.
- Participate in training sessions to stay updated on new technologies and repair techniques.
- Diagnose causes of equipment/machine malfunctions and work closely with customers to identify effective solutions.
- Conduct customer training on equipment operation and maintenance.
- Perform regular inspections and ensure equipment operates efficiently and safely.
- Recommend upgrades, repairs, or maintenance and carry them out when required.
- Set up, install, and commission equipment/machines from start to completion.
- Maintain good customer relationships through attentive service and reliable after- sales support.
Others:
- Cooperate effectively with related departments to ensure customer satisfaction.
- Perform other tasks assigned by the company or department.
- Communicate and coordinate with direct- sales partners and distributors.

- Willing to travel domestically and overseas, and work overtime when required.
- Proactive, adaptable, with good management, teamwork, communication, and problem- solving skills.
- At least 1 year working in the same position.
- From 23 to 28 years old.
- Professional attitude, strong responsibility, and ability to work under pressure.
- Proficient in either English or Japanese (business level).
- Bachelor&039;s degree in Mechatronics, Electronics, Automation or related fields.
- CV must be in English and include expected salary.
- Good computer skills, including MS Word, Excel, and PowerPoint.

- Attractive and competitive salary range (basic salary & allowances).
- Professional and international working environment.
- Company trip, team building & other company events.
- Annual salary review, bonus reviews twice a year.
- Full benefits & SHUI in accordance with Labor Code.
- Annual health check- up and health insurance packages.
- Special event benefits: marriage, birth, gifts on Lunar New Year & Women&039;s Day, etc.
- Up to 14 paid leave days.
- Working time: Monday to Friday.
- Soft skills and professional development training.
- Long- term rewards for more than 5 years of employment.

Cập nhật gần nhất lúc: 2026-03-12 12:30:04