Are you a (Senior) Sales Representative passionate about sales operations & efficiency in healthcare industry? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!
As a (Senior) Sales Representative at B. Braun, you will play a vital role in promoting and selling in- charged products (medical equipment and/or devices focusing on endoscopy and surgical technologies) to hospitals and healthcare professionals within ETC channel. The ideal candidate will be responsible for driving sales growth, building strong relationships with healthcare professionals, and expanding our market presence while fully adhering to regulatory standards, company policies in all interactions and activities.
Sales and business development:
) Meet or exceed sales targets by promoting and selling products to hospitals and healthcare professionals as well as managing well the relationship with distributors/ dealers.
) Create and implement effective sales plan to achieve sales targets for assigned product ranges. Based on the historical sales and analysis of actual situation of market, propose sales forecast to (direct) manager(s) in order to have sufficient stock for sales and further sales forecast and tracking.
) Keep updated of progress and development in the market and at customers in charge to identify and establish new business opportunities.
) Conduct product presentations and demonstrations to highlight the benefits and usage of products to hospital- based healthcare staff.
Customer engagement :
) Find out customer insights and needs through daily conversation and observation to propose business opportunities as a trusted partner.
) Provide ongoing support to customers, addressing their needs and resolving any issues related to product usage or delivery.
) Establish and maintain strong relationships with key opinion leaders, influencers (KOLs) at customer sides, and hospital procurement departments.
) Gather and report customer feedback to improve product offerings and customer satisfaction.
) Act as first point of contact to handle customer complaints to ensure customer satisfaction/ understanding and compliance. Coordinate with technical team to ensure flawless execution for machine installation, training and after- sales services.
) Maintain frequent visit to customers
Tender management:
) Monitor the performance of submitted tenders and manage any issues that arise during the tender process.
) Work closely with CSR team and dealers/ distributors who handle the preparation of tender documents to ensure all requirements are met.
) Ensure B.Braun&039;s products are listed in hospital tenders by meeting all necessary criteria and deadlines.
) Combine customer understanding, regulatory and economic landscape to identify potental investment and purchase opportunities of customers.
Products configuration:
) Maintain in- depth knowledge of B.Braun&039;s product portfolio and therapies then work with healthcare professionals to understand their specific needs and requirements for the assigned products.
) Configure and customize products to meet the specific needs of hospitals and departments. Act as the partner of customers and utilise product understanding to provide consultancy and increase advocacy of customers in charge to B. Braun products.
Report, analysis and others :
) Build- up the relationship with dealers across the assigned region.
) Fulfill other tasks as assigned by (direct) managers from time to time.
) Report sales performance, customer interactions, market intelligence, competitor activities, etc on designed CRM system or as per requested.
) Collaborate effectively with other teams when required for aligned actions and support including but not limited to events, customer survey...
