Operations Analyst

Reporting & Data Analysis (40%)

Develop and maintain data- mart systems to support performance reporting and policy evaluation.
Design and build dashboards based on business requirements (e.g., Metabase, Data Studio).
Automate recurring data report flows (daily/weekly/monthly)
Collaborate with departments to standardize metric definitions and ensure data consistency across teams.

Performance Evaluation & Experimentation (30%)

Coordinate with specialized teams to design policy experiments (e.g., A/B tests, canary launches, regional/user- based pilots).
Provide data- driven recommendations for policy or operational decision- making.
Analyze experimental results using quantitative methods (e.g., lift, uplift, ROI, retention impact).

Knowledge & Documentation (30%)

Standardize and maintain documentation related to reporting systems, data- marts, experiment logic, and dashboard usage guides.
Establish knowledge repositories, checklists, and internal wikis for data practices and analytical methodologies.
Collaborate with team members to ensure knowledge transfer, cross- departmental learning, and proper training.

Minimum of 2 years of experience in data analysis and building reporting systems.
Experience with Data Warehousing, Data- mart structures, and ETL processes.
Strong skills in documentation, knowledge sharing, and process communication.
Systematic thinking, attention to detail, and a mindset for continuous improvement.
Proactive, capable of cross- functional collaboration and handling multiple projects simultaneously.
Bachelor’s degree in Data Analytics, Information Systems, Statistics, Economics, or related fields.
Ability to present and visualize data clearly and intuitively.
Strong understanding of A/B testing, causal inference, and effectiveness modeling.
Proficient in SQL and analytical tools such as BigQuery, Metabase, Google Sheets; familiarity with Python or R is a plus.

Annual health check at a reputable hospital.
Social Insurance & Generali Health Insurance.
Working time: 5 days/week and flexible according to job positions.
Excellent and competitive salary with 13th- month salary.
Annual Performance Bonus.
Annual travel, team building, year- end party.
Location: 7/28 Thanh Thai str, Ward 14, District 10, HCMC.
Startup environment, young, dynamic, work hard, play hard.

Cập nhật gần nhất lúc: 2025-09-05 13:00:04