COMPANY INTRODUCTION
Địa điểm
Nước Ngoài
TrustPal is a fintech platform supporting financial advisory firms and advisers with trust, compliance, and operational technology. We operate as a remote- first team, serving regional clients through structured systems and disciplined workflows.
We are hiring Junior Customer Success Managers (CSM) and Customer Success Associates (CSA) to support client onboarding, system usage, and day- to- day service operations. This role is open to fresh graduates and candidates with no prior experience. Full training will be provided. We are looking for candidates who are IT- savvy, self- disciplined, and able to communicate professionally in English.
Junior Customer Success Manager
Địa điểm
Nước Ngoài
JOB DESCRIPTION
Position: Junior Customer Success Manager (CSM)
Work Arrangement: Full- Time Remote (Supporting the Singapore Market)
Company: Simplyfi TrustPal (Fintech Platform supporting Financial Advisory Firms)
🌟 [ REMOTE ] Junior Customer Success Manager / Customer Success Associate 🌟
🎯 JOB DESCRIPTION
Working Hours: Singapore business hours.
Key Responsibilities: Support clients (financial advisors) in adapting and using the TrustPal system (onboarding, training), handle service inquiries/requests via email/ticketing system.
REQUIREMENTS
Must- Have:
Professional English communication skills (Listening, Speaking, Reading, Writing) are MANDATORY.
Willingness to learn and adapt to a fast- paced environment
Available full- time
Age below 30
IT- savvy, comfortable with technology, self- disciplined, and able to work independently.
1- 2 years of experience
Bonus if you have:
Prior experience in operational support, customer success, or admin in a tech or financial company
Experience working with remote teams
Background in finance, business, or tech- related studies
BENEFITS
Clear career progression, opportunity to work in an international Fintech environment.
Opportunity to work with founders, product owners, and the core tech team
Direct exposure to a pioneering fintech infrastructure platform
Salary: SGD 500 – SGD 1,000/month (Negotiable, based on capability & location).
Hands- on experience with operational workflows across insurance, trust, compliance, and finance
Flexible benefits program (Insurance, internet expenses, work tools, food/beverages, professional courses).
100% Remote Work
Recommendation letters or conversion to full- time for high- performing interns
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 18/1/2026
Submit your application via the APPLY NOW button below.
APPLY NOW
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Customer Success Associate
Địa điểm
Nước Ngoài
JOB DESCRIPTION
Hình thức làm việc: Làm việc từ xa toàn thời gian (Hỗ trợ thị trường Singapore)
Vị trí: Chuyên viên Hỗ trợ Khách hàng (CSA)
Giờ làm việc: Theo giờ hành chính Singapore.
Trách nhiệm chính: Hỗ trợ khách hàng (cố vấn tài chính) trong việc thích nghi và sử dụng hệ thống TrustPal (hướng dẫn sử dụng, đào tạo), xử lý các yêu cầu/thắc mắc về dịch vụ qua email/hệ thống ticket.
🌟 [Làm việc từ xa] Chuyên viên Hỗ trợ Khách hàng 🌟
🎯 MÔ TẢ CÔNG VIỆC
Công ty: Simplyfi TrustPal (Nền tảng Fintech hỗ trợ các công ty tư vấn tài chính)
REQUIREMENTS
Must- Have:
Willingness to learn and adapt to a fast- paced environment
IT- savvy, comfortable with technology, self- disciplined, and able to work independently.
Age below 30
Available full- time
Professional English communication skills (Listening, Speaking, Reading, Writing) are MANDATORY.
Bonus if you have:
Prior experience in operational support, customer success, or admin in a tech or financial company
Experience working with remote teams
Background in finance, business, or tech- related studies
BENEFITS
Direct exposure to a pioneering fintech infrastructure platform
Clear career progression, opportunity to work in an international Fintech environment.
100% Remote Work
Salary: SGD 500 – SGD 1,000/month (Negotiable, based on capability & location).
Recommendation letters or conversion to full- time for high- performing interns
Opportunity to work with founders, product owners, and the core tech team
Hands- on experience with operational workflows across insurance, trust, compliance, and finance
Flexible benefits program (Insurance, internet expenses, work tools, food/beverages, professional courses).
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 18/1/2026
Submit your application via the APPLY NOW button below.
APPLY NOW
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