Nhân Viên Quản Lý Khách Hàng Sàn Thương Mại Điện Tử

Assist with high severity requests or issue escalations as needed.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Identify and grow opportunities to ensure growth volume/revenue of customers.
Operate as the lead point of contact for any and all matters specific to GHN&039;s key accounts (top e- commerce players in VN).
Daily/ Monthly/Quarterly/Yearly forecast the volume from the key accounts.
Ensure the timely and successful delivery of GHN&039;s solutions according to customer needs and objectives.
Build and maintain strong, long- lasting customer relationships.

Knowledge:

Understand how E- commerce operates in Vietnam and E- commerce trending in Vietnam, SEA, and other markets.
Basic knowledge about Delivery, Logistics service in Vietnam: characteristics, competitors.
Attitude: Open mind, adapt the changes with flexibility, customer- centric mindset.

Skill:

Decision- making skills based on data analysis and end result
Presentation skill (both English and Vietnamese).
Business planning skill (volume/revenue forecast, fact and figures analysis, research and collecting market information...)

Experience:

At least 1 years working as Account/B2B Sales/Business Development or equivalent position.

With the delivery network cover more than 98% geographical area of Vietnam, you will be welcome anywhere in Vietnam for travelin.
Healthcare insurance, social insurance & unemployment insurance (as Government).
20% discount on coffee and milk tea at the building
Challenging working environment with attractive domain as Logistics.
Participate in 100% of insurance on monthly salary.
Attractive salary package and 13th- month pay.

Cập nhật gần nhất lúc: 2026-03-10 01:10:03