National Key Account Manager - Sector Head Hi-Tech

YOUR ROLE

Building business strategies to expand our footprint and customer base in the Hi- Tech Industry
Defining, aligning and coordinating action plan with Local Management and Regional Hi- Tech Sector Head

WHAT ARE YOU GOING TO DO?

Act as CEVA Logistics main Sales entry point for Hi- Tech customers
Develop and implement the sales action plan by monitoring own actions and those of the dedicated sales team, if any.
Plan monthly meetings with Local BD Head and REG Sector Head to pilot growth and sales activities
Ensure team understanding and implementation on CEVA’s Value in daily work behaviours
Review CEVA Logistics performances and quality indicators which have been contracted with customers
Participate in the set- up and follow- up of internal standard procedures to enhance productivity and transparency
Secure approved/Preferred vendor status from Key account.
Optimize sales awareness and development within network through CRM
Plan and monitor team development together with HR Division
Monitor GM monthly and achieve Locally controlled and Nominated Budget targets.
Plan and monitor growth with the dedicated network sales team aligned with customers flows.
Lead local tenders or local part of regional/global tenders and participate to sign- off with respective MO parties
Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
Call on regional/corporate steering committee to arbitrate financial, sales or operational disputes linked to local or international contract management
Ensure constant Value generation towards the customer’s business, through initiatives and projects
Develop CEVA Logistics market share and profitability through customer’s operations across the network
Ensure the compliance with applicable legal requirements
Ensure and monitor team compliance to the CEVA’s Code of Conduct and Company’s regulations
Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
Design and present tenders to customers with supporting CEVA functions and expertise.
Ensure disputes / complains are settled promptly & payments are received within credit limit & period
Consolidate and update customer knowledge (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and CEVA Logistics performances.

WHAT ARE WE LOOKING FOR?

Good knowledge of air & Ocean products & services
College or University Certificate, Major in Logistics, Supply Chain,Foreign Trade, Marketing or Business Administration is preferable
Having experiences in import and export, freight forwarding or shipping lines
Good knowledge of ground and contract logistics products and services is plus
Having experiences in account management managerial and/or customer relationship management experience

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Cập nhật gần nhất lúc: 2025-09-25 07:40:02