Key Account/ Customer Service (Chinese & Logistics/ Import-Export ) - Work At HCM Or Ha Noi

- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
- Supervise and coordinate unloading of inbound/outbound shipments
- Maintain good relationship with customers and subcontractors
- Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries
- Prepare related documents for the shipment/order.
- Comply with the safety environment policy and company regulations.
- Conduct operation in line with SOPs, work instructions
- Strictly follow safety policies and client’s requirements and regulations.
- Follow up Contract, appendix, quotation... for KA customers
- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
- Input data accuracy and well update in system
- Maintain teamwork, productive working environment
- Direct communicate with Customers to receive inquiries for transportation & customs, bridge between Customers and Internal departments (CS, Ops, Sales).
- Complete all necessary records and reports in a timely and accurate.
- Respond to customer’s emails and escalations for activities in a timely manner
- Send invoices and shipments documents to request payment from customers

- Proficiency in Chinese. English is a plus.
- Have 1- 3 year above experience at the same position and in Logistics company.
- Good interpersonal and negotiation skills;
- Proficiency in computer software like MS Office;
- Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player.

- Young and dynamic working environment, many opportunities to learn and promote.
- Competitive income, annual health check- ups, gifts on holidays.
- Flexible working hours (Work from Monday to Friday. Work online at home on Saturday morning)
- Work at a subsidiary of Kerry Logistis Group from Singapore, the global corporation

Cập nhật gần nhất lúc: 2025-08-21 18:30:03