IT Infrastructure Engineer

We are seeking an
IT Infrastructure Engineer
to support and maintain the company’s IT infrastructure, including servers, networks, PCs, and security systems. The role involves installing, configuring, monitoring, and troubleshooting IT systems, providing Helpdesk support, and delivering basic technical guidance to users.

Coordinate with related departments to ensure stable and secure system operation.
Support ISO- related tasks (document control and internal audit preparation).
Manage IT assets, user accounts, access rights, and data backup.
Support and monitor IT security systems, including Sophos Firewall, VPN, and Endpoint Protection.
Perform other tasks as assigned.
Provide on- call support and respond to system incidents, including night- time or Sunday work when required.
Assist in managing firewall rules, VPN access, endpoint policies, and security monitoring under guidance.
Install, configure, maintain, and troubleshoot hardware, software, and LAN/WAN networks.
Provide IT Helpdesk support and basic technical training to users.
Operate, maintain, and support internal IT systems (servers, networks, PCs, and software).

Knowledge & Skills

Basic knowledge of computer hardware, software, operating systems, and networking.
Willingness to learn new technologies, systems, and security tools.
Ability to communicate technical information clearly to non- technical users.
Basic English communication skills (reading, writing, simple conversation).
Basic understanding of IT security concepts; experience or knowledge of Sophos Firewall / Endpoint is a strong plus.
Ability to install, configure, and support PCs, servers, and network devices.
Good troubleshooting and user support skills.

Education & Experience

College/University degree in Information Technology or related fields.
No working experience required – fresh graduates are welcome.
Up to 1 year of relevant experience is an advantage.
IT- related certifications (Network, Security, Sophos, etc.) are a plus.

* Working time:
Monday- Friday: 8:00- 16:30, Saturday: 8:00- 12:00 & 1 Saturday off per month
* Shuttle bus
provided from Ho Chi Minh (Hang Xanh- Thu Duc)/ Dong Nai (Bien Hoa) to Long Thanh Industrial Zone

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Chế độ thưởng, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-12-25 12:30:03