Hostess - Nhân Viên Đón Tiếp Nhà Hàng

You have the knowledge to operate Opera System, sort out Guest in House report, VIP of the day and IHG Member list and share the information to all colleague before operation time
You have the knowledge to operate the Point of Sale system and assist the team in handling payments and recording orders through the POS
You have the ability to use suggestive selling as a way to complement services inside the resort, resulting in higher average spending and increased revenue
You have extensive knowledge about activities in Regent and the rest of Phu Quoc Island, allowing you to give guests recommendations in order to optimize overall guest experience
You always acknowledge guests and remember important information as guest names, preferred seating and favourite aperitifs
You are responsible for managing the reservation channels and ensures that bookings are confirmed according to the standards, resulting in a positive first impression
Create unforgettable welcome experiences and thoughtful farewells for our guests, by tailoring guest interactions according to individual guests’ needs when they dine at your restaurants.
Take charge of managing the guest profiles in the restaurant management system and update important guest information, such as: dining preferences, dietary restrictions and preferred seating
Perform any other duties that may be assigned by the management from time to time

Possess customer service- oriented mindset
Can work in rotated shifts
Diploma or Vocational Certificate in Hospitality Skills or related field
Good English
Always maintain proper grooming as hotel&039;s policy
Fresh candidates are welcomed to apply

International working environment
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
Insurance as labor law
14 annual leave, 2 days off per week
Rest and relaxation: 2 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
Relocation, repatriation and home leave allowance
Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
7 accident insurance
Other benefits will be discussed during the interview

Cập nhật gần nhất lúc: 2025-11-30 01:50:03