[HN] Cluster Director of Human Resource

Position Purpose
In this role, you will be a key advisor to senior management, ensuring HR practices align with company goals and foster a positive company culture. You will lead by example, promoting continuous improvement and collaboration across all departments. Your strategic vision and leadership will be essential in driving the cluster’s success and maintaining a supportive work environment.
As the Cluster Director of Human Resources, you will develop and implement a human resources strategy that supports the long- term business goals and culture of the hotels within the cluster. You will monitor and evaluate HR management effectiveness, providing data- driven decision support to senior management. Additionally, you will offer HR advice and solutions to aid business decision- making.
Duties & Key Responsibilities
Strategic HR Management

Develop HR strategies aligned with the overall company strategy to support business objectives.
Shape and maintain a positive culture that fosters team member engagement and organizational commitment.

Leadership and Team Management

Effectively manage the change process during environmental changes, including communicating changes, addressing team member concerns, and ensuring smooth implementation.
Demonstrate strong leadership skills, coaching, and motivating the HR team while driving HR policies and procedures.

Communication

Communicate effectively with all levels of team members, management, and external partners to ensure clear and consistent information flow.

Talent Management

Identify, develop, and retain talent, including establishing effective recruitment, training, and succession plans.

Decision Making

Make well- informed decisions in complex and uncertain situations, taking responsibility for the outcomes.

Adaptability

Adapt to a rapidly changing work environment and demonstrate flexibility in adjusting HR practices.

Additional Responsibilities:

Employee Relations: Handle employee relations issues, ensuring compliance with labor laws and company policies.
Health and Safety: Ensure compliance with health and safety regulations and promote a safe working environment.
Workforce Planning: Oversee workforce planning, ensuring the right talent is in place to meet business needs.
Performance Management: Implement and manage performance management systems to drive employee performance and development.
HR Technology: Utilize HR technology efficiently to streamline HR processes and improve service delivery.
Compensation and Benefits: Develop and manage compensation and benefits programs to attract and retain top talent.

Extensive experience in various HR functions, including recruitment, training, performance management, and employee relations.
Proven experience as a Cluster Director of Human Resources (DHR) or in a senior leadership role within the hospitality industry, with a successful track record of driving operational success.
Excellent communication and interpersonal skills, capable of managing relationships with owners, stakeholders, and staff.
Ability to develop and implement HR strategies that align with business objectives.
Exceptional leadership and team management skills, with the ability to drive performance and foster high levels of employee engagement.
Adherence to the highest professional ethics and standards, maintaining integrity and transparency.
Expertise in talent management, including recruitment, training, and succession planning.
Proficiency in English and Vietnamese; additional languages are a plus.
Strong knowledge of HR best practices, labor laws, and regulations to ensure compliance with all relevant policies.

Qualifications

Bachelor’s degree or above is usually required, with background in human resource management or related majors.

Go Hilton – exclusive travel discounts worldwide
Comprehensive health & social insurance from the probation period
Competitive salary & full benefits from the first month
Professional & dynamic work environment with a global hospitality leader
16 annual leave days + paid birthday leave
8- hour shifts, 2 days off per week

Cập nhật gần nhất lúc: 2026-01-03 18:00:08