Job Summary
An excellent Head of Operations role is now available in an international school based in Ho Chi Minh city.
This Head of Operations Will actively endorse the school&039;s strategic direction, ensuring accountability and facilitating efficient operations
Job Responsibilities
Finance & Procurement Management
Work with Heads of School and the Director of Finance to develop yearly budgets supported by business plans, including capital expenditure needs.
Manage costs, enhance profitability, and optimize the efficiency, accountability, control, and visibility of finance processes.
Take responsibility for all finance and accounting processes, overseeing statutory and reporting requirements, budgeting, forecasting, cash flow management, and taxation for all schools and legal entities.
Regularly monitor financial forecasts and implement corrective measures to mitigate and manage risks and financial exposure.
Collaborate with the Head of School and the Head of Finance to achieve or surpass P&L targets, focusing on enrolment numbers, headcounts, costs, and EBITDA.
Marketing And Admissions
Collaborate with the Head of School and Admissions and Marketing teams to develop, manage, execute, monitor, and measure the school&039;s growth strategy.
Work with the Head of School to conduct competitive benchmarking for setting tuition fees, improving school positioning, and creating new Unique Selling Points.
Ensure business strategy plans are grounded in sound financial analysis.
Stay informed about the market and competitive landscape, identifying trends, risks, and opportunities through market intelligence and analytics.
Human Resources
Oversee annual staff recruitment cycles and conduct staff engagement and satisfaction surveys.
Collaborate closely with the School’s HR leads to ensure adherence to Regional HR policies, processes, and guidelines.
Establish a robust performance management system for Operations staff.
Facilities Management
Take responsibility for cafeteria management and third- party vendor management.
Oversee complete facility and security operations, including transportation.
Ensure optimal cleanliness and maintenance of the school premises.
Manage transport operations and collaborate with third- party vendors, ensuring compliance with the school’s safer recruitment policy and providing safeguarding training for all vendors.
Operations
Work with the Head of School and Executive Teams to maintain desired levels of Voice of the Parent and Voice of the Employee scores.
Collaborate closely with various functions in the School and the regional office.
Inspire, lead, mentor, and develop functional teams, ensuring regular communication and support for each team member to reach their full potential, with provisions for succession.
Ict
Develop and implement an annual ICT budget aligned with the School’s performance objectives.
Drive the adoption and implementation of enterprise and teaching and learning software and hardware solutions to enhance school efficiency and create a personalized student learning experience.
Track students’ participation and progress across multiple dimensions using leading education technologies.
Experience Requirements
At least five years of experience in operations management
Familiarity with budgets, forecasting, and metrics.
Excellent interpersonal and communication skills, including the ability to establish strong relationships with key stakeholders, effective negotiation skills, and the ability to resolve issues constructively.
Proficiency in computer skills.
Experience in managing staff.
Contact Person
Please click the APPLY button or contact Ms. Phuong Nguyen at +84 989 777 066 or maiphuong.nguyen@adecco.com to discuss further.
Education requirements
Adecco
Mai Phuong Nguyen
