[HCM] Ứng Dụng Giao Hàng Lalamove Vietnam Tuyển Dụng Nhân Viên Driver Operations Associate, Communications Full-time 2026

COMPANY INTRODUCTION

Hồ Chí Minh

Lalamove, thành lập vào năm 2013 tại Hong Kong, là ứng dụng công nghệ vận chuyển hàng đầu của châu Á với sự có mặt ở hơn 8 quốc gia và 135 thành phố khu vực Đông Nam Á, mang đến cơ hội việc làm cho hơn 2,2 triệu đối tác và cung cấp dịch vụ cho 25 triệu khách hàng.

Driver Operations Associate, Communications

Hồ Chí Minh

JOB DESCRIPTION

Experiment & optimize comms content across both in- app & out- app channels (e.g. notifications, banners, ads, SMS, Chatbots, etc.) to improve conversion rate and lower cost.
Develop strong relationships with drivers, effectively communicate new policies, and promote driver engagement and morale.
Deliver high- quality & easy- to- understand content to effectively communicate identified issues to drivers through various channels (e.g., Blog, in- app, Social Media).
Searching driver&039;s benefits & planning programs and doing contracts with partnerships.
Others: Ad- hoc tasks/works assigned by Line Manager.
Develop and enhance training material for drivers (offline and online) to equip drivers with the necessary skills to operate safely and effectively in the Lalamove platform.
Collaborate closely with cross- functional teams to ensure projects are executed according to plan and achieve defined objectives.
Gather and share insights on driver communities by researching driver groups, competitors offering,..
Develop, plan, and execute driver care, engagement, and incentive initiatives to grow the driver community, enhance driver experience, and improve operational performance.
Monitor, analyze, and evaluate initiative effectiveness (participation rate, cost efficiency, operational impact, etc.), and proactively optimize performance.
Implement, optimize, and simplify pipeline reporting/ dashboards to give varying levels of leadership visibility to pipeline progress for all inbound, and outbound.
Ensure 100% accuracy and timeliness in all internal and external communications related to driver communication, quality and performance.

REQUIREMENTS

Having experience in designing & video editing will be considered as an added advantage.
Good command of English.
Experience in content writing and circulation (including but not limited to In- App Comms, WhatsApp Comms, SMS).
Passion for content development, ready to research and identify new trends in digital.
Bachelor&039;s Degree in Marketing or Marketing Communication.
Familiarity with tools/platforms such as Facebook, Instagram, Tiktok, MS Excel/ PowerPoint/ Word.
Minimum 2 years of experience in a content marketing or communications role.
Positive attitude with a keen attention to detail, proactive nature, and a self- driven approach.

BENEFITS

Comprehensive PVI health insurance coverage for your peace of mind and well- being.
Paid Leave: 18 days of paid annual leave each year.
Receive monthly Lalamove coupons credited to your account.
A company laptop and all necessary equipment will be provided to help you perform your job effectively.
Participate in regular team engagement and company activities designed to foster strong relationships with colleagues and create a positive workplace culture, including Happy Friday, Team Meals, Team Building activities, Year- End Parties, and more.
Enjoy a variety of complimentary snacks throughout the day to keep your energy levels up.
Annual health check- ups to help you proactively manage your health.

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Deadline: 23:59 9/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

APPLY NOW

Cập nhật gần nhất lúc: 2026-07-09 22:55:02