[HCM] Operations Analyst Specialist

Reporting & Data Analysis (40%)

Collaborate with departments to standardize metric definitions and ensure data consistency across teams.
Design and build dashboards based on business requirements (e.g., Metabase, Data Studio).
Automate recurring data report flows (daily/weekly/monthly).
Develop and maintain data- mart systems to support performance reporting and policy evaluation.

Performance Evaluation & Experimentation (30%)

Coordinate with specialized teams to design policy experiments (e.g., A/B tests, canary launches, regional/user- based pilots).
Provide data- driven recommendations for policy or operational decision- making.
Analyze experimental results using quantitative methods (e.g., lift, uplift, ROI, retention impact).

Knowledge & Documentation (30%)

Collaborate with team members to ensure knowledge transfer, cross- departmental learning, and proper training.
Standardize and maintain documentation related to reporting systems, data- marts, experiment logic, and dashboard usage guides.
Establish knowledge repositories, checklists, and internal wikis for data practices and analytical methodologies.

Ability to present and visualize data clearly and intuitively.
Fluency in English is a plus.
Strong skills in documentation, knowledge sharing, and process communication.
Strong understanding of A/B testing, causal inference, and effectiveness modeling.
Minimum of 2 years of experience in data analysis and building reporting systems.
Systematic thinking, attention to detail, and a mindset for continuous improvement.
Experience with Data Warehousing, Data- mart structures, and ETL processes.
Proficient in SQL and analytical tools such as BigQuery, Metabase, Google Sheets; familiarity with Python or R is a plus.
Proactive, capable of cross- functional collaboration and handling multiple projects simultaneously.
Bachelor’s degree in Data Analytics, Information Systems, Statistics, Economics, or related fields.

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Cập nhật gần nhất lúc: 2025-09-18 03:50:03