【About JD STAR Graduate Program】
The JD STAR Program, launched by JD.com in 2015, is an annual recruitment initiative targeting fresh graduates from top universities worldwide. This program aims to nurture talent by placing high- potential graduates in roles that support JD.com&039;s fast growing business and empowering them through extensive training and coaching. As a dedicated career development platform for sustained growth, it is tailored for graduates seeking professional advancement and career achievements.
【Job Responsibilities】
5, Track and report on client- related metrics (e.g., sales performance, retention rates) to management, and adjust strategies based on data.
6, Assist in onboarding new clients, ensuring a smooth transition and clear understanding of products/services.
1, Develop and maintain strong relationships with assigned clients, serving as the primary point of contact to understand their needs and requirements
2, Identify opportunities to upsell or cross- sell products/services to existing clients, aiming to increase revenue and client lifetime value.
4, Monitor client satisfaction, conduct regular check- ins, and address feedback or concerns promptly.
3, Collaborate with internal teams(e.g., sales, customer service, product, operations) to ensure timely delivrey of solutions and resolve client issues effectively.
【Job Requirements】
1, Bachelor’s degree in business administration, sales, marketing, or a related field;
5, Ability to work independently and in a team, manage multiple clients simultaneously, and meet deadlines in a fast- paced environment.
7, Chinese and English language skills are a plus.
4, Analytical mindset to assess client needs, interpret sales metrics, and develop data- driven strategies for growth.
2, Strong understanding of sales principles, client lifecycle management, and business development strategies.
3, Excellent communication and interpersonal skills, with the ability to negotiate, present ideas clearly, and resolve conflicts effectively.
6, Customer- focused attitude with a proactive approach to identifying client needs and delivering solutions.
【What we Offer】
Joining JD Logistics means helping shape the future of global supply chain and logistics. You&039;ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people- first culture, you&039;ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast- evolving industry. At JINGDONG Logistics, we&039;re committed to building a diverse and inclusive workplace where everyone can thrive. We&039;re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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