As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.
POSITION PURPOSE
The Guide Training & Operations Intern supports the Guide Experience Team in creating and publishing simple, engaging training content for tour guides. The role includes helping push out new courses, following up with guides, and supporting efforts to increase course uptake and completion rates. The intern also assists with basic reporting, learner communication, and improving training materials.
In this role you will learn about key Training & Operations functions including administration and data and understand how those metrics are applied to business operations. You will learn about Learning & Development and understand how learners interact with systems and apply learned skills.
L&D Content Development:
Help prepare and organize content, slides, learning materials for online learning modules.
Support the upload of lessons into our e- learning platforms.
Training Admin:
Support new user onboarding
Check course completion rates and learner feedback.
Validate details with users and ensure profiles are fully complete with relevant information.
Self- Developmetn:
Join training sessions and learn new tools used by the L&D team.
Actively ask questions, practice new skills, and seek growth opportunities.
Keep up to date with Discova destinations and guide operations.
Requirements
Good English communication skills
Interest in learning design, tourism, or training support
Willingness to learn new tools and processes
University student or fresh graduate (Education, English, Tourism, Multimedia, Instructional Design, or related field)
Basic computer skills (Microsoft Office)
To learn more about Discova and our work perks click: https://bit.ly/4hEd88H
Get in touch now and Discova a world of possibilities!
APPLY HERE
