[Haiphong] Technical Manager - Chemical

Expand lab capability to meet client&039;s requirement
Investigate complaints/ claims, lead CS team to settle complaints/ claims with clients and have proper actions to improve the situation.
Prepare reports for SBU manager as requested in a timely manner and perform other tasks as requested by the SBU manager.
Cooperate with other team such sale team, CS team, admin team to support them on technical issue.
Keep all the equipment in good condition to run the test and do the maintenance on time
In the first two years, it is necessary to understand the strcture of the laboratory and the analytical characteristircs of each analysis group: wet analysis, specprometer analysis, XRF analysis, and CS analysis.
Provide technical advice, informative support and review report for the Lab
Provide good technical support to all teams including lab team, customers services team and sales team.
Responsible for quality management system or requirement of ISO 17025, 9001. (SOP, forms, guidelines, quality database update, etc.)
Improve quality and productivity of the lab performance.
Provide training requirements for new staff/ new comer
Yearly review all the SOP, document to upladate new thing basing on the requirement from original of the method or from SGS global or techinal requirement.
Daily random review on analysis files or direct check analysis on the equipment to evaluate the accurate of the test.
Apply new test methods/ regulations/ clients’ manual and have proper update/ training to all relevant teams. Receive and review of Client’s instruction for testing.
Support sales team in organizing seminar/ training course for clients.

Master of Chemistry or equipvalent Graduated
Knowledge CAD, PPT, VBA and coding, SLIM or Lab Management System.
Good communication both in Vietnamese and English
Over 2 year experiences working in laboratory as leader or higher
Trained or experienced in ISO 17025 and ISO 9001
GBA grade over 3.3

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-03-03 04:50:02