Main Responsibilities
The Deputy Plant Manager is responsible for assisting the Plant Manager in overseeing all plant operations (technical & non- technical), ensuring continuity of leadership, and driving operational excellence across departments.He/She acts as the second- in- command of the factory and represents the Plant Manager during his/her absence.
Key objectives:
Ensure compliance with ISO 9001, BRC, and relevant regulations.
Support strategy development and execution to meet growth and profitability goals.
Develop strong workforce capability and high- performing teams.
Coordinate continuous improvement initiatives and operational innovations.
Ensure operational performance in terms of productivity, cost, quality, safety, and delivery.
Detailed Responsibilities
Quality & Management System Leadership
Ensure resources, tools, and training required for QMS are available and effectively utilized.
Ensure quality policies, objectives and procedures are implemented and maintained across departments.
Lead or supervise internal audits, corrective actions, and compliance improvement programs.
Support the Plant Manager in ensuring the effectiveness of the Quality Management System (QMS).
Promote risk- based thinking, process approach, and continuous improvement culture.
Customer Focus
Ensure customer requirements are understood and met consistently.
Monitor operational risks/opportunities that may impact customer satisfaction and propose solutions.
Support handling critical customer complaints, audits and improvement requests.
Sustain a strong customer- centric mindset across teams.
Manpower & People Development
Develop manpower planning aligned with production demand and organizational structure.
Build and maintain a high- caliber workforce through training, performance management, and recruitment.
Motivate, coach, and guide team members to achieve operational goals.
Foster a positive working environment and team spirit throughout the factory.
Planning & Decision Making
Support the Plant Manager in developing strategic operational plans.
Coordinate with cross- functional teams to implement innovations aligned with company mission & vision.
Lead improvement initiatives related to technology, production process, systems, and efficiency.
Assist in preparing annual operational budgets and cost- saving plans.
Plant Operations Management
Ensure operational KPI achievement (OEE, scrap rate, manpower efficiency, machine utilization, etc.).
Lead problem- solving for operational issues and support continuous improvement projects (Kaizen, Lean, 5S).
Drive cost efficiency, inventory control and working capital optimization.
Coordinate daily factory operations ensuring output, productivity, and quality targets are achieved.
Review production efficiency reports, analyze variances, and lead action plans for improvement.
Administration & Compliance
Ensure timely reporting of quality objectives, KPI achievements and operational performance.
Ensure all documentation and administrative activities comply with ISO 9001, BRC standards, and company requirements.
Ensure compliance with safety, environmental and legal regulations within the factory.