Mô tả công việc
Project Coordinator Support serving as the main point of contact for existing customers and are responsible to provide administrative support to the inspection teams in the preparation and execution of customer projects. The expect deliverables of this position mainly include, but are not limited, to the following expectations and responsibilities:
Expectations:
Timely and accurate completion of commercial order processing tasks.
Professional support to auditors in the preparation and execution of testing projects.
Timely and professional responses to client inquiries within 24 hours.
Timely and accurate completion and maintenance of testing and client related documentation.
Timely and accurate entry of audit related information into relevant IT systems.
Responsibilities:
· Fully support internal and external stakeholders with administrative efforts in the preparation and execution of assigned projects and clients.
· Respond to client inquiries in a timely manner and forward them to appropriate parties in the organization as required.
· Monitor projects planning, preparation, implementing and approving status.
Support assistant senior coordinators in the training of coordinator supports.
Maintenance of client and project related information in respective systems.
Complete project handling and commercial order processing for assigned clients.
Project Coordinator should be experienced in interacting with customers, be pro- active and motivated to provide professional support in a courteous manner to clients and team members alike.
Qualifications:
· At least 1 yearwork experience in a customer facing team environment working directly with external customers, including experience in handling customer complaints.
· Good command of both spoken and written English, MS office.
· Experienced in project planning & scheduling in a B2B setting desirable.
Requirements:
· Friendly, helpful and positive attitude.
· Motivated to contribute to a larger team and to take on additional responsibilities.
· Pro- active and organized and willing to learn independently
· Interested in working in a multi- cultural environment
Skills:
· Organizational and time management skills, ability to handle multiple tasks.
· Demonstrated resilience to handle customer complaints and problem- solving skills.
· Demonstrated ability to work and contribute as part of a team.
· Effective customer service skills.
Ngành nghề: Bán hàng / Kinh doanh, Tư vấn, Dịch vụ khách hàng
Địa điểm: Hồ Chí Minh
Hình thức: Nhân viên chính thức
Cấp bậc: Nhân viên
Kinh nghiệm: 1 Năm
