We are looking for a Community Engagement & Relations to join our team and help us deliver an amazing experience to our members from around the world. As one of our Community Team members at Hub Hoi An, you will play a vital role in ensuring our members feel welcomed, supported, and engaged in our vibrant coworking and coliving space.
If you enjoy meeting people, are passionate about building communities, creative at solving problems, and love working in a friendly international environment, this role is for you.
Responsibilities
Notice issues early, solve them where you can and suggest improvements where you can’t.
Keep the space clean, functional, and welcoming.
Welcome, onboard, and assist members during their stay.
Collect feedback from members and help improve community experience.
Organize, lead and support community events and activities
Other similar tasks as required
Communicate with members in English (in person and via digital channels)
Support marketing and social media
Support daily operations in the coworking & coliving space, ensuring a positive experience for all members.
Maintain member records and handle admin tasks
Requirements
Ability to work independently and solve problems effectively.
Organized and able to manage time well.
Experience in hospitality, customer service, or community roles is preferred.
Emotionally intelligent and a strong listener.
Able to work independently and solve problems.
Computer literate- spreadsheets, socials, AI etc
Excellent communication abilities
Highly organized with strong time management skills.
Fluent in English, both written and spoken (B2 level or above).
Smart, proactive, and eager to learn.
Benefits
Competitive salary (based on experience, skills, and attitude)..
Possibility to help lead new Hub locations in the future.
Access to premium AI subscriptions (ChatGPT, Claude etc), and encouragement & training for professional use
Foreign- owned business with high standards, ripe for learning/growth opportunities.
Young, dynamic, and international team, speaking English & Vietnamese.
Opportunity for promotion and future leadership roles.
Health insurance, social insurance, and other benefits.
Why Join Us?
Hub Hoi An is unique!
Multi- award winning, highly rated (4.9★), and fast- growing.
Learn from a modern, foreign- owned business with high standards.
Vietnam’s most international coworking community.
Work with friendly digital nomads, entrepreneurs, and remote professionals.
Real career growth, real skills, and a meaningful work environment.
Apply Today!
We hire on a rolling basis, so the sooner you apply, the higher your chance to get the job. Apply today, and we’ll get back to you soon.
