Strategic Management & Leadership
Team Leadership: Lead and mentor the team, fostering a positive work environment and ensuring staff loyalty.
Brand Strategy: Support the owner in executing seasonal promotions, brand collaborations, and new project launches.
SOP Implementation: Establish and enforce Standard Operating Procedures to ensure high service standards and consistent operations.
HR & Staff Development (Key Responsibility)
Recruitment & Onboarding: Manage the hiring process for part- time staff and lead their initial training to ensure a seamless integration.
Team Communication: Act as the primary bridge between the owner and staff, managing schedules, resolving conflicts, and maintaining team morale.
Staff Education: Conduct regular training on service etiquette, product knowledge (savory dessert concepts), and hygiene standards.
Operations & Growth
Sales Reporting: Provide accurate daily/weekly sales reports and insights for operational improvement.
CS Management: Ensure excellent customer service and handle customer feedback professionally.
Daily Operations: Oversee staff scheduling, attendance tracking, and inventory control to minimize waste.
Growth & Content: Manage the official TikTok account, plan trendy content, and drive brand awareness through creative digital marketing. (Optional)
Growth & Rewards
Annual Salary Review: Opportunity for salary negotiation based on performance and contribution to the brand’s growth.
Performance- Based Incentives: Clear rewards for achieving sales targets and operational excellence.
Professional Recognition: Your leadership and achievements are highly valued and directly linked to career advancement.
Workplace & Experience
Tasting & R&D: First- hand experience with new products and menu developments.
Culinary Exploration: Opportunities to experience various foods and expand your gastronomic perspective.
Staff Amenities: Access to a dedicated staff room for rest and personal space.
Lifestyle & Culture
Birthday Dessert Box: A specially curated dessert box from mansion seoin to celebrate your special day with family and friends.
Global Networking: Daily interaction with a diverse, international clientele, enhancing your cross- cultural communication skills.
Employee Discounts: Exclusive discounts on mansion seoin products for yourself, family, and friends.
