QH Distribution Vietnam is a member of QH Distribution Inc., established in San Diego, CA, with over 40 years of expertise in distribution, import, wholesale and logistics. Serving more than 40 countries, we connect suppliers with customers worldwide, offering tailored solutions and support through offices in California, Mexico, Vietnam and Malaysia.
What You’ll Be Doing:
Daily Operations Oversight
You will play a key supporting role in managing the day- to- day operations for one of our major U.S.- based client brands, ensuring smooth execution of ecommerce and B2B activities, coordination with partners, and driving operational improvements across supply chain, cost efficiency, and systems.
- Proactively identify and escalate recurring system or fulfillment issues to the leadership team, while maintaining accountability across functions.
- Monitor and ensure smooth daily operations related to ecommerce and B2B order fulfillment for the assigned client.
- Coordinate with internal teams and third- party logistics providers to track order status, identify delays, and support issue resolution.
- Collaborate with relevant departments to ensure orders are processed and shipped on time, with accuracy and compliance.
Documentation & Compliance
- Maintain up- to- date records of licenses, permits, and operational documentation to support the client&039;s business continuity.
- Assist in ensuring legal and regulatory compliance across markets and platforms.
- Evaluate how new systems or operational changes may affect business performance, and support their integration.
Issue Management & Problem Solving
- Organize operational data, identify root causes, and support the COO or assigned manager in decision- making.
- Propose actionable solutions when applicable and follow through on resolution steps with internal or external stakeholders.
- Act as the primary point of contact for monitoring and detecting operational inefficiencies or gaps related to the client brand.
Cost Monitoring & Optimization
- Support cost control initiatives and continuously review vendor performance.
- Track fulfillment and logistics- related costs charged by vendors and ensure alignment with agreed- upon terms.
- Assist in managing claims and disputes with third- party providers when service levels fall short or discrepancies arise.
- Identify opportunities to reduce costs without compromising operational efficiency.
Why You’ll Love Working Here:
- Salary: Up to 35,000,000 VND/month (negotiable depending on experience)
- Work in an international, collaborative, fair, and dynamic environment
- Laptop to be provided
- Hybrid work flexibility
- Annual health check, annual travel
- Office: 58 Street No. 1, Truong Tho Ward, Thu Duc City, HCMC
- Year- end bonus
- Working time: Monday to Friday, 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM.
- Performance Review (2 times per year)
