As the local representative for the French Desk, assisting the Managing Director of the French Desk APAC in developing relationships within the relevant ecosystem and enhancing the desk&039;s portfolio. Traveling may be required occasionally.
Role: Supporting the Managing Director of Vietnam Office daily, in collaboration with local team members to deliver a comprehensive range of services, including but not limited to corporate services, accounting, treasury management, international tax planning, local tax compliance, relocation assistance, and consultancy.
Key responsibilities:
Customers Accounts Management:
Building and maintaining strong, long- lasting client relationships
Following up all the cases and inquiries generated by the Head and Manager of French Desk;
As the lead point of contact, growing portfolio of corporate and individuals’ clients on all account management matters with the support of back- office team members;
Negotiating and reviewing mandate and service agreements to enhance profitability.
Building trusted advisor relationships with key accounts and stakeholders while ensuring timely delivery of solutions, effectively addressing challenging client requests and managing issue escalations as needed.
Marketing and business development:
Establishing and nurturing partnerships with professionals, including local European Chambers of Commerce and other key institutions, through event participation and organization.
Supporting all facets of company ’s business development strategy in Vietnam, with a focus on French companies looking to establish or expand their presence.
Cultivating new business opportunities with existing clients (through upselling) and new clients while identifying areas for improvement to meet key performance indicators and budget targets.
Planning, designing, and executing marketing initiatives (e.g., seminars, presentations) to effectively promote the company’s services.
Desk administrative management
Managing monthly invoicing processes and overseeing accounts payable.
Providing regular reports on the progress of monthly and quarterly initiatives to internal and external stakeholders.
Conducting daily administrative tasks, including drafting mandate agreements, coordinating with back- office departments, reviewing financial statements and corporate documents, and performing market research and general inquiries on various topics.
Qualifications
French speaker (required)
CRM software proficiency (e.g. HubSpot) (required)
Minimum 4- 5 years of proven experience a business advisor in the corporate services consulting industry;
In- depth knowledge of the Vietnamese regulatory landscape and experience navigating the local market, particularly from a foreign entrepreneur&039;s perspective
Bachelor’s degree or higher in Economics, Law, or related fields
Business- level proficiency in English (required)
Excellent interpersonal, communication, and organizational skills
