Summary
We are looking for a Business Analyst who can work closely with clients to gather and clarify requirements, translate them into clear documentation, and support the development team throughout the project lifecycle. The ideal candidate has strong analytical and communication skills, solid understanding of SDLC, and at least 2 years of BA experience in a client- facing environment. This role requires proactive problem- solving, accuracy in requirements management, and the ability to contribute effectively to complex projects.
Key Responsibilities
• Clarify any unclear information about business requirements with stakeholders.
• Work with QC to ensure all requirements, including change requests, are implemented and traceable.
• Train project team members and stakeholders to understand the business context.
• Assess feasibility of requests considering constraints.
• Gather business and system requirements from clients.
• Design application mock- ups or wireframes using prototyping tools.
• Perform other tasks as requested by Project Manager or Senior BA.
• Analyze, synthesize, and document requirements using charts, diagrams, URD, and SRS.
• Assist clients in defining requirements, suggesting ideas, and proposing solutions.
• Complete tasks on time and maintain high quality to minimize defects and rework.
• Take lead BA role in large/complex projects (team size > 10).
• Suggest new features or improvements for software solutions.
Job Qualifications
Education
• Bachelor’s degree in Information Technology, Information Management, or Business Administration.
Knowledge & Skills
• Strong problem- solving, consulting, and teamwork skills.
• Understanding of BABOK® Knowledge Areas is a plus.
• Good business process modeling skills.
• Experience in software analysis, testing, and requirement validation is a plus.
• Solid understanding of software engineering and SDLC.
• Ability to write clear and comprehensive URD/SRS documents.
• Effective communication, mentoring, and negotiation with stakeholders.
• Strong English communication skills (equivalent to IELTS 6.0).
• Proficient in tools for requirement management (e.g., UML, Mindmap, Trello, Jira, Mantis, Redmine).
Experience
• Minimum 2 years of experience as a Business Analyst in client- facing roles.
Attitude & Soft Skills
• Continuous improvement and innovation mindset.
• Ability to build trust with clients and colleagues.
• Highly responsible and proactive in completing assigned tasks.
• Follow company policies and information security regulations.
• Adaptable to company culture and working environment.
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Soft Skills
• Attention to detail and accuracy is critical.
• Ability to prioritize work and manage time effectively under pressure.
• Ability to adapt quickly to the working environment and corporate culture.
• Good analytical skills to manage large amounts of data.
• Strong team player with the ability to collaborate effectively.
ATTRACTIVE BENEFITS
• Attractive salary and benefits (13th salary, distinguished employee of the quarter and year, seniority award…)
• Fitness & sports activities: football, tennis, table tennis, badminton…
• Healthcare and accident insurance
• Commitment to community development: charity every quarter, blood donation, public seminars, career orientation talks…
• Team Building activities in every summer, company trip, big annual year- end party every year, etc
• Various training on best practices and soft skills
• Lunch allowance, free parking fee
• Support for personal loans such as home loans, vehicle loans, tuition fees…
• Performance appraisal twice a year
• Laptop and monitor for working
