JOB
PURPOSES
As an Business Development Supervisor, your primary responsibilities are:
Maintaining an in- depth knowledge of our products and services and devising innovative strategies to serve businesses efficiently.
Optimizing customer experience and fostering brand loyalty by comprehending the requirements of existing and prospective clients and providing customized solutions.
Managing and developing team members.
Discovering new business prospects to boost revenue, increase profitability, and facilitate business expansion.
Working closely with BD Corporate and account teams in achieving objectives like sales quotas and profitability targets.
ACCOUNTABILITIES:
Financial Achievement
Drive team to meet team revenue target
Strategize with BU Head to set and align on business growth goals
Strategic Planning:
Implement effective BD strategies to drive business growth and achieve targets.
Market Research & Analysis:
Identify and present the company’s unique selling points to clients through compelling proposals
Conduct market and competitors research to identify and pursue potential new corporate clients
Define and develop potential BD channels
Business Development:
Establish and nurture significant relationships with potential clients, partners, key decision- makers, and industry leaders to promote Talentnet’s products and services
Define attractive pricing strategy to win deals
Implement effective product BD strategies to transfer from new leads to closed deals, achieve sales targets and expand market presence
Prioritize and track deals across products, both current and new
New product development inputs and proposals
Contribute to new business ideas and/or acquisition projects at BU
Network & Market Exploration and Development:
Develop partnership strategy for identifying new business opportunities
Be responsible for reinforcing the Talentnet brand on the local & regional marketplace through networking events
Join to consult related BUs on market trends with a view to develop/ tailor services, products, and BD channels
Excellent Service Provision:
Be responsible for CRM system and BD/ customer service processes, systems
Continuously improve customer service and enhance positive experience
Coordinate with related stakeholders to effectively solve clients’ complaints, record for providing insights and recommendations for improvement
Process Improvement:
Implement new ways of working, processes and tools to improve productivity
Contribute ideas to streamline working processes
Team Management and Development
Lead and mentor team members to ensure they are equipped to acquire more clients, retain existing clients
Build up a high- performing team
Set clear expectations, monitor performance metrics, and implement development plans to drive results
