PHẠM VI CÔNG VIỆC/SCOPE OF WORKSNHIỆM VỤ VÀ TRÁCH NHIỆM/DUTIES AND RESPONSIBILITIESResponsible for all activities relevant to the Front Desk such as the reception, check in- out, rooming of all...
Handle all duties according to hotel policies, procedures, internal rules, and standards.Perform guest registration and room assignment and accommodate special requests of all guests.Handle mail and...
Đảm bảo vệ sinh khu vực quầy sạch sẽ, gọn gàng.Cung cấp cho khách các thông tin cần thiết, các chương trình ưu đãi của khách sạn cũng như các thông tin du lịch hữu ích của khu vực lân cậnHướng dẫn...
Tiếp đón, chăm sóc và hỗ trợ khách trong suốt thời gian lưu trúNhận yêu cầu báo thức của khách, lên danh sách và chuyển cho nhân viên ca sau thực hiệnThực hiện công tác thu ngân: kiểm tra, lưu trữ...
Responsible for all activities relevant to guest service, such as check- in and check- out, rooming of all hotel guests, foreign exchange, and assisting them with inquiries.• Attends to guest...
Duties and Responsibilities:Carry out requests as directed by hotel management.Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.Handle...
Guest Services & Front Desk Operations• Provide accurate information about hotel services, facilities, and local attractions.• Handle guest inquiries, requests, and complaints professionally and...
The amayen - handwritten collection & ibis phu yen tuy hoa beach resort
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- Provide friendly smooth courteous service to guests and respond promptly to all requests and inquiries at all times.- Register and process check in for all arrivals.- Prepare for daily arrivals...
Be fluent with a detailed level of knowledge about Ho Tram Strip property product and services and act as an ambassador to the hotel when presenting these to potential and return guests.Be well...
• Abides by principles of guest privacy• Attends to all guest queries and requests promptly• Report on logbook daily• Records all entries on traffic sheets• Process all incoming and outgoing calls...
• Coordinate with bellmen for the delivery and collection of guests’ luggage on their arrival and departure.• Upsell Hotel product with a view to maximizing revenue and average rate• Perform daily...
Update information promptly according to procedures, ensuring accurate and fast information delivery.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes,...
Cashes hotel guest’s personal and travelers checks and assists with currency exchangeMaintains cashier float and ensures accurate daily report of all money receivedAttends to guest’s complaints,...
- Ensure that the reception area is clean and tidy at all times.- Helping customers with luggage, vehicle parking, directions and in and out of taxis.- Carry out guest check- in and check- out.- ...
Provide excellent guest service in handling high call volume while being proficient in the computerized system.Handle customer complaints with diplomatic and patient professionalism ensuring their...
Assists guests with international calls and directory queriesAbides by principles of guest privacyAdhere strictly to hotel policies and procedures regarding emergencies such as fire, bomb threats,...
Maintains intimate knowledge of departmental standards and procedures.Attends to guests’ complaints, inquiries, and requests, and refers problems to the supervisor/Assistant Manager if he/she is...
WHAT YOU WILL BE DOING:Main Responsibilities:• Answer Travel Agents&039; queries from the Travel Agent Support Salesforce queue promptly.• Ensure all necessary information is accurately...
- Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations.- Reports any hazard to health or safety...
Greeting and thanking guests in a sincere, friendly manner.Performing duties on a daily checklist.Operating switchboard and assisting with inquiries.Anticipating and addressing guests&039; needs, and...
Customer Service Agent will locate at Nefab Bac Ninh factory and manage all customer communication and process the required documents to be able to manage the shipments, orders, and invoices....
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Log all guest requests or issues into computer, contact appropriate...
JOB SUMMARYFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company...
Provide excellent guest service in handling high call volume while being proficient in PMS and other systems.Thao tác chuyên nghiệp trên hệ thống máy vi tính để có thể cung cấp cho khách những dịch...
Maintain the cleanliness, quietness, and overall sophisticated atmosphere of the Lounge at all times.Perform additional duties as assigned by the Department Head.Provide a warm, professional welcome...
- Hỗ trợ khách trong thời gian lưu trú- Thực hiện quy trình check- out- Các công việc theo yêu cầu của vị trí- Tư vấn, bản dịch vụ cho khách- Thực hiện quy trình check- in/out
Cashes hotel guest’s personal and travelers checks and assists with currency exchange.Maintains cashier float and ensures accurate daily report of all money received.Keep abreast of all modifications...
Primary Responsibilities• Receiving, handling and relaying of messages, mail or voice- mail in an efficient, timely manner as per hotel policy.• Ensuring credit policy is adhered to at all times, any...
