- Handle & follow up complaints in order to ensure guest satisfaction, but always bear in mind the interest of the hotel- Resolve guest issues, complaints, problems in a quick, efficient manner...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
- Định kỳ phối hợp với bộ phận liên quan lập kế hoạch kinh doanh hàng năm, theo quý, hàng tháng cho khách sạn.- Chủ trì công tác lập kế hoạch, theo dõi hoạt động mua sắm trang thiết bị, cải tạo...
• To ensure that you as a Assistant Front Office Manager are completely aware of all the hotel’s services and facilities, outlet operating hours and scope of service.• To ensure the computer “saves”...
JOB SCOPE SUMMARY:- The Assistant Front Office Manager supports the Front Office Manager in overseeing all aspects of the Front Office operations, ensuring smooth coordination, exceptional guest...
OBJECTIVE:Be fully responsible for Duty Manager task at night time and handover properly to Duty Manager AM at 7:00During their duty, Night Supervisor is expected to lead as an example in terms of...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
Purpose of Job / Job Summary for Duty ManagerThe Front Office Supervisor will primarily provide a support role while assisting with frontline operations. The Front Office Supervisor will be...
Ensure compliance with policies and procedures.Handle guest inquiries, check- ins/outs, and resolve complaints.Ensure smooth shift handovers and maintain accurate records.Supervise front desk team...
La Veranda Resort Phu Quoc – M GalleryJOIN OUR HEARTIST TEAM: FRONT OFFICE INTERN“Where every detail tells a story – including yours”La Veranda Resort Phu Quoc – M Gallery, a proud member of the...
Assists and follows up guests’ requests and inquiries.Controls and distributes guest room keys.Assists in maximizing room sales and revenue.Assists guests while they are registering.Escorts guests to...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
Thời gian làm việc:Full Time:• Thời gian làm việc: 15h00 – 23h00• Làm việc 06 ngày/tuần, nghỉ 01 ngày theo sự sắp xếp của bộ phậnPart Time:• Thời gian làm việc: 5 tiếng/ngày xoay ca theo sự sắp xếp...
Responsible for setting the department training tools such as Job Descriptions, standards and procedures and a comprehensive training program as a guideline for the department operations.Keeps total...
Marriott da nang resort & spa non nuoc beach villas
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Leading Guest Services Team• Encourages and builds mutual trust, respect, and cooperation among team members.• Utilizes interpersonal and communication skills to lead, influence, and encourage...
RoleThe Front Office Supervisor supports the daily operation of the Front Office, ensuring exceptional guest experiences, efficient team performance, and compliance with operational, financial, and...
Duties and Professional Responsibilities :• Courteously and accurately answer inquiries from potential guests and accept hotel reservations.• Allocate rooms to expected arrivals after checking...
Performs other duties as assigned, requested or deemed necessary by management.As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office...
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.Takes responsibility in the absence of the Duty...
Job Summary – (Role Summary) Tóm tắt công việc• Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction....
- Quản lý, phân công và giám sát công việc hàng ngày của nhân viên trong bộ phận.Manage, assign and supervise daily tasks of staff in the department.- Đảm bảo quy trình vận hành tuân thủ đúng quy...
- Building the team and processing action of department- Leading & Training for staff about skill base on company&039;s document to ensure that all regulation must be followed up strictly- ...
