PRESENTATION
Entrepreneurs du Monde (EdM), a French non- governmental organization, supports the economic integration of families in very precarious situations and facilitates their access to essential goods and services. Thus, these families gain autonomy and improve their living conditions. To achieve its mission, EdM promotes the emergence of sustainable local organizations through 4 areas of activity: social microfinance, access to energy, agro- entrepreneurship, and professional integration and support for entrepreneurs.
Anh Chi Em program (ACE) is a microfinance program created by EdM in 2007 to operate microfinance activities in Dien Bien province based on the following legal basis:
Operational Registration issued by Department of Foreign Affairs belonging to Ministry of Foreign Affairs
Microfinance Program Registration issued by State bank of Vietnam
ACE’s capacity building services and pro- poor financial services have been designed and intrinsically combined to promote a social and sustainable approach of microfinance adapted to the needs of the most vulnerable, mainly Black Thai women living of farming activities.
Memorandum of Understanding with the People’s Committee of Dien Bien Province.
As of end of May 2025, ACE supports 4117 beneficiaries through its 32 staff allocated in between the Head Office and 4 branches. The ACE program’s 2024 expense budget is approximately 5.8 billion VND.
ABOUT THE POSITION
The role of Vice Program Manager (VPM) entails providing strategic support to ACE&039;s management team to enhance organizational effectiveness and ensure sustainable development, with a special focus on human resources management and leadership, social and environmental performance, operational and legal compliance. The position holder works closely with department managers to strengthen their capabilities, improve processes, and maintain high standards of balance of social and financial performance of ACE.
Tasks and responsibilities
Under the responsibility of the EdM representatives/Program Manager (EdMR/PM) and in collaboration with the management team, the VPM will:
Support human resources management and development
Guide implementation of HR digitalization initiatives for improved efficiency
Strengthen ACE&039;s positioning as a socially and humanly responsible employer (antidiscrimination, gender, inclusion, etc.);
Define and prioritize the program&039;s human resource (HR) objectives according to the needs expressed by all staff;
Participate in the dissemination of best practices to attract and retain talent, to promote active collaboration and team cohesion, depending on the resources available;
Support the FARM in structuring the HR department by creating and updating procedures and related tools, in line with regulatory requirements;
Lead social and environmental performance management
Analyze and monitor the achievement of social and environmental objectives
Participate in the social and environmental strategy and indicators review when needed
Facilitate training to disseminate results and build- up cohesion around ACE social mission
Coordinate and actively participate in the implementation of social and environmental performance related activities and resulting action plans (satisfaction surveys, social audit, etc.)
Ensure operational and legal compliance
Operational compliance management
Well coordinate with the Internal Control and Audit team to identify and mitigate the operational risks;
Conduct regular branch and field visits to assess the level of compliance of operational staff (Branch Manager, Branch Assistant, Community Credit Officer, Social Worker, Agricultural worker/Veterinarian) with policies and procedures relating to operational activities;
Report and exchange with heads of department on non- compliance identified, suggest recommendations (policies to be adjusted, training to be facilitated, etc.), and facilitate their implementation;
Legal compliance management
Review and maintain awareness of legal and regulatory changes affecting EdM/ACE
Support the application of license renewal process with authorities
Conduct research on legal compliance of EdM/ACE by coordinating with ACE departments
Support fundraising and external relations
Support relationship building with local authorities
Support relationships with partners and networks
Support grant proposals and donor reports
Others
Actively prepare and participate in ACE Management Committee and other staff meetings;
Assist Program Manager with report writing and presentation for internal and/or external use
